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At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If youre passionate about developing your career, while helping others along the way, come join the Broadridge team.

Broadridge is growing! Were looking for a Supervisor of Production Operations to join our dynamic team onsite in Coppell, Texas. In this role, you will be responsible for all facets of production. This includes developing and implementing strategies to improve PEQ (Productivity, Efficiency, and Quality) along with overall talent development of all associates. The Supervisor is responsible for ensuring that appropriate staff levels are maintained, and all associates are properly trained to perform their functions; ensuring that all SLAs are met in a timely manner.

Do you have experience with Manufacturing Operations? Are you looking to join a leader in the Financial Technology and Services industry? If so, wed love to hear from you!

The work hours are Monday-Friday, 4:00 PM - 12:30 AM during off-peak times, and 4:00 PM 4:00 AM during on-peak times, including some weekends. This is an on-site role that will be assigned to a Broadridge location where you will work 100% of the time.

Responsibilities:

+ Lead, supervise, and mentor a team of production control professionals, providing ongoing coaching, daily support, and fostering professional development.

+ Organize, delegate, and monitor work assignments, schedules, and priorities to ensure resources are utilized effectively and production deadlines are consistently met.

+ Enhance productivity, efficiency, and quality by collaborating directly with internal departments, external vendors, cross site communications to include Account Management, Client Relations, Insertion, Print, Quality Control, Logistics, and Technical Support.

+ Oversee the progress of production jobs throughout all workflow stages to ensure compliance with established Service Level Agreements (SLAs).

+ Assess staff performance and monitor production workflows, proactively identifying and addressing bottlenecks, staffing challenges, and process inefficiencies.

+ Partner with management to review forecasted volumes and determine appropriate staffing levels; assist with communicating temporary staffing needs and coordinating placement with agencies to support night shift requirements.

+ Facilitate regular team meetings to review objectives, address operational challenges, and drive process improvement initiatives.

+ Ensure the timely and accurate entry of production data, work orders, and inventory records within relevant systems.

+ Deliver comprehensive training for new team members on departmental procedures, safety standards, and company policies.

+ Track, analyze, and report key performance indicators (KPIs), including metrics related to on-time delivery, inventory accuracy, and production throughput.

+ Champion continuous improvement projects such as Lean Manufacturing and process optimization both within the team and cross-functionally.

+ Enforce strict adherence to company safety, quality, and operational standards and procedures.

+ Work in partnership with Human Resources and management on staffing needs, performance evaluations, and disciplinary matters as necessary.

Qualifications:

+ Associates or Bachelors degree in Business, Operations Management, Supply Chain, or related field preferred (or equivalent experience).

+ 3+ years of experience in production control, planning, or scheduling in a manufacturing environment.

+ 1-2+ years of experience in a supervisory or leadership role managing hourly or salaried direct reports.

+ Strong leadership abilities with proven experience in team development and conflict resolution.

+ Excellent organizational, problem-solving, and communication skills.

+ High attention to detail and ability to multi-task in a fast-paced environment.

+ Working knowledge of Lean Manufacturing, Six Sigma, or similar process improvement methodologies is a plus.

+ Proficient in MS Office Suite (Excel, Word, Outlook).

+ Must be available to work Monday-Friday, 4:00 PM - 12:30 AM during off-peak times, and 4:00 PM 4:00 AM during on-peak times, including some weekends

The salary range for this position is $63,000 - $65,000 annual.Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.

Shift differential.

Eligible for annual bonus.

Please visitwww.broadridgebenefits.comfor more information on our comprehensive benefit offerings.

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We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a companyand ultimately a communitythat recognizes and celebrates everyones unique perspective.

US applicants: Clickhere (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) to view the EEOC " Know Your Rights " poster.

Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws.

If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to [email protected] .

Broadridge Financial Solutions, Inc. (NYSE: BR) , is a global Fintech leader, delivering technology-driven solutions that drive digital transformation for banks, broker-dealers, asset and wealth managers and public companies. At Broadridge, we are committed to making a difference (https://www.broadridge.com/about/sustainability/) . Our unique culture is guided by the Service-Profit Chainthe idea that success is mutual, directly connecting employee engagement, client satisfaction, and the creation of stockholder value. We enable better financial lives by providing the critical infrastructure that powers investing, corporate governance and communications . A certified Great Place to Work, Broadridge is part of the S&P 500 Index, employing over 14,000 associates in 21 countries.

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Broadridge is committed to creating an engaging workplace for the most talented associates in our industry. We are dedicated to fostering a collaborative, inclusive , and healthy environment that promotes flexibility and accountability. As a leading provider of technology, communications, and data and analytics solutions to businesses around the world, it is critical that we understand, embrace, and operate in a multicultural environment. Every associate has unique strengths, which, when fully appreciated and embraced, allow individuals to perform at their best, leading to our success.

We believe that our associates are our most important asset. Encouraging professional development opportunities is a core part of our culture. Broadridge provides educational opportunities, including formal classes, training programs and events. To enable learning in our hybrid working model, Broadridge has redesigned all development programs for 100% virtual delivery. Our associates have access to 8,500+ online courses covering business, leadership, technical, and function-specific topics through our LinkedIn Learning program.