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Change Manager
- HCA Healthcare (Nashville, TN)
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Description
Introduction
Do you want to join an organization that invests in you as a Change Manager? At HCA Healthcare, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.
Benefits
HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
+ Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
+ Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
+ Free counseling services and resources for emotional, physical and financial wellbeing
+ 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
+ Employee Stock Purchase Plan with 10% off HCA Healthcare stock
+ Family support through fertility and family building benefits with Progyny and adoption assistance.
+ Referral services for child, elder and pet care, home and auto repair, event planning and more
+ Consumer discounts through Abenity and Consumer Discounts
+ Retirement readiness, rollover assistance services and preferred banking partnerships
+ Education assistance (tuition, student loan, certification support, dependent scholarships)
+ Colleague recognition program
+ Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
+ Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)
_Note: Eligibility for benefits may vary by location._
You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Change Manager like you to be a part of our team.
Job Summary and Qualifications
Since our founding, HCA Healthcare has prioritized and embraced innovation to continually improve care for our patients and to support our clinicians. In 2021, we formed a Digital Transformation and Innovation (DT&I) department dedicated to creating the future of patient-centered care. Through the clinically led integration of technology into care delivery, DT&I aims to improve healthcare delivery by working directly with our frontline caregivers to identify opportunities and innovative ideas while testing, measuring and sharing solutions across the enterprise. HCA Healthcare’s work in advancing technology and the dedication of our more than 300,000 colleagues to care for our patients help drive our commitment to improve more lives in more ways.
The Change Manager is responsible for enabling the execution of the Change Management strategy for iterative product development within Digital Transformation & Innovation (DT&I) and reports to the Director of Change Management for DT&I Products. This role will develop people adoption strategies and deliver interventions to realize transformation in healthcare delivery. This role will work with an interdisciplinary team, leaders and colleagues at HCA Healthcare innovation sites to enable agile testing and development, and prepare implementation teams for enterprise-wide deployment of DT&I products.
What you will do in this role:
+ Collaborate with DT&I team, leaders and innovation locations to understand the issues and challenges involved in driving change for iterative products.
+ Leveraging an agile change management approach, build and test solutions elbow to elbow with interdisciplinary teams to inform the execution of large scale, enterprise-wide strategic initiatives.
+ Execute product-centric change management strategy leveraging DT&I’s Change Management Framework to realize DT&I transformation objectives.
+ Execute Change Impact Assessment and Change Readiness Assessment frameworks for care model and care delivery initiatives.
+ Monitor metrics measuring impact of agile change interventions in driving successful change.
+ Ensure utilization of adoption/training programs for technology implementations and clinical innovation initiatives.
+ Implement targeted and agile approaches to manage change leadership and workforce transition.
+ Manage concerns and perspectives across key stakeholder groups (e.g., physicians, nurses, revenue cycle, IT, leadership), to build tailored Change Management solutions.
+ Effectively navigate the HCA network across stakeholder groups and functional areas, to support adoption of DT&I products and solutions.
What qualifications you will need:
+ Bachelor Degree (I/O Psychology or related field) - Required
+ Master Degree (I/O Psychology or related field) - Preferred
+ 5 -7 years of experience in healthcare and/or product-centric change management – Required
+ 5 -7 years of Organizational Change Management leadership experience (innovation/start up environment, complex project experience and/or experience in a clinical setting is preferred) - Required
Licenses, Certifications, & Training:
+ Certification in Change Management: Generalist - Preferred
Other Requirements/Preferences:
+ Fluent and current on Change Management trends (human centered, iterative methodology, product-centric change management preferred).
+ Excellent organizational, time-management, and interpersonal collaboration skills.
+ Strong oral and written communication skills, including presentation skills.
+ Innovative problem-solving expertise in environments of healthcare.
+ Comfort utilizing technology, to include AI, to solve problems and complete tasks.
+ Ability to build, develop, and sustain relationships.
+ Ongoing Change Management Strategy Execution.
+ Change Impact & Change Readiness Assessments.
+ Change Management Metrics Tracking - Required.
+ Strong facilitation skills.
Work Location/Schedule:
+ Nashville, TN area (near Centennial Park)
+ Onsite: M-F, 8am – 5pm
Travel Required:
+ This job may require up to 50% travel
Visa Sponsorship:
+ Not offered, now or in the future
"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Change Manager opening. Qualified candidates will be contacted for interviews. **Submit your resume today to join our community of caring!**
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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