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Salary range:  $68,500-$70,000  DOE/Q

MAAC STORY

Since 1965, MAAC has been maximizing self-sufficiency with families and individuals through high-quality programs and advocacy in our communities. MAAC employs dedicated staff who provide life-changing services to thousands of individuals annually through programs in 5 core focus areas: Education, Economic Development, Health & Wellbeing, Housing, and Advocacy & Leadership Development. Through a wide variety of programs, MAAC has grown to become one of the largest nonprofit social service organizations in the community. Learn more about the great things happening with MAAC at http://www.maacproject.org/ .

DEFINITION

The Community Development Coordinator supports the delivery of high-impact services to low-income communities across San Diego County by overseeing a team of Community Resource Navigators and managing community food distribution efforts. This position plays a critical role in expanding access to resources, improving community engagement, and ensuring consistent, high-quality service delivery across MAAC’s affordable housing sites and STEP Centers.

The Coordinator will also be responsible for building strategic partnerships with public and private sector organizations to enhance programming, support economic mobility, and increase access to services. This position helps develop scalable and engaging programming to maximize resident participation in events and services, while ensuring data is accurately tracked through CRM systems.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The duties listed below are intended only as illustrations of the various types of work that may be performed.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.

Team Leadership & Oversight

+ Supervise and support a team of Community Resource Navigators assigned to multiple sites across San Diego County.

+ Provide hands-on coaching, performance monitoring, and professional development support to ensure high-quality service delivery.

+ Foster team collaboration and cross-site coordination to promote consistency and shared learning.

+ Set and monitor clear goals, expectations, and service standards for community engagement efforts.

+ Support recruitment, hiring, onboarding, and retention strategies to build a strong community development team.

Food Distribution Management

+ Oversee monthly food distribution efforts at MAAC sites in partnership with the San Diego Food Bank and other providers.

+ Coordinate food delivery logistics, site setup, and volunteer scheduling and supervision.

+ Recruit, train, and manage volunteers to support food distribution and community events.

+ Ensure accurate tracking and reporting of food assistance metrics.

Program Coordination & Scalability

+ Develop scalable outreach strategies and resident engagement activities to drive participation in MAAC programs.

+ Design and implement outreach calendars and communication plans in collaboration with the Marketing & Communications team.

+ Collaborate with internal departments and external partners to integrate services and maximize resident impact.

+ Ensure compliance with grant and contract requirements through strong documentation and follow-through.

Partnership Development

+ Build and maintain relationships with public and private partners to enhance resident access to health, housing, employment, education, and financial empowerment resources.

+ Represent MAAC at community events, coalitions, and collaborative working groups.

+ Proactively identify opportunities for programming and funding alignment that support long-term economic mobility for residents.

Data & Reporting

+ Utilize MAAC’s case management system (Salesforce) and other CRM platforms to track services, monitor program outcomes, and guide continuous improvement.

+ Ensure team members are trained on data entry, documentation, and reporting best practices.

+ Support reporting needs by compiling data for internal and external stakeholders.

QUALIFICATIONS AND SKILLS

Knowledge of:

+ Local social services, food security programs, and resource networks in San Diego County.

+ Principles of program coordination, team leadership, and community engagement.

+ Volunteer coordination and outreach best practices.

+ CRM platforms (preferably Salesforce) for service tracking and case management.

Ability to:

+ Supervise, mentor, and motivate a geographically dispersed team.

+ Design and implement scalable, engaging programs for residents.

+ Build collaborative relationships with community partners, residents, and colleagues.

+ Communicate effectively with individuals from diverse backgrounds.

+ Balance multiple projects and priorities in a fast-paced environment.

+ Travel between MAAC sites in San Diego County as needed.

+ Ability to lift up to 25 lbs (for food distribution and event setup).

+ Occasionally work evenings or weekends based on community need.

EDUCATION/EXPERIENCE/CERTIFICATION

+ Associate’s degree required; Bachelor’s degree in Social Work, Public Administration, Community Development, or related field preferred.

+ Minimum of two (2) years of experience in community outreach, program coordination, or nonprofit program leadership.

+ Experience supervising or leading staff or volunteers.

+ Bilingual (English/Spanish) strongly preferred.

+ Valid California driver’s license.

VALUE-BASED BEHAVIORS

Listens attentively to others. Asks clarifying questions to gain a better understanding of the other person’s views and underlying assumptions Works effectively in a team environment and actively participates in joint problem solving; willingly cooperates with co-workers Identifies and takes advantage of opportunities for personal and professional development Attends work consistently and punctually. Arrives to meetings prepared and on time; honors work commitments; follows through on what was agreed upon; meets deadlines Honors the private and confidential matters of co-workers. Protects the proprietary information of MAAC systems Follows rules, regulations, and policies; positively contributes to implementing changes Deals with issues directly, in a respectful and timely manner. Focuses on resolving the issue while not criticizing the person. Follows rules, regulations, and policies; positively contributes to implementing changes

HEALTH STATUS

Must have a physical examination, TB clearance and a drug screen by a doctor/clinic designated by MAAC as well as immunization records for influenza*, pertussis and measles as required by state and federal regulations prior to the first day of employment.

PHYSICAL AND MENTAL DEMANDS

The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

While performing the duties of this class, an employee is regularly required to stand, walk and sit, talk or hear both in person and by telephone, uses hands to finger, handle or feel objects or controls, reach with hands and arms. An employee also is regularly required to stoop, kneel, bend, crouch or crawl, climb or balance and lift up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, color vision and the ability to adjust focus.

Mental Demands

While performing the duties of this class, the employee is regularly required to use written and oral communication skills; read and interpret information; analyze and solve problems; observe and interpret people and situations; use basic math; learn and apply new information or skills; work under intensive deadlines and interact with MAAC management, administrators, staff, teachers, parents, family members, children and others encountered in the course of work.

BACKGROUND CLEARANCE

All positions are subject to a background/education check, DMV check, NSOR, exclusion and debarment checks prior to hire and periodically throughout employment as required by various funding sources.

Note: California Start law requires background criminal checks on anyone who works in a licensed childcare facility who is not a client. Must have or obtain a current criminal background check clearance, signed criminal record statement, and signed Acknowledgement to Report Child Abuse form prior to the first day of employment.

TRANSPORTATION

Must have and maintain a valid California Driver’s License, daily use of a personal, insured vehicle, and have and maintain a motor vehicle driving record acceptable to MAAC’s insurance carrier. Incumbents will be enrolled in the California DMV Pull Program.

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