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About the Role

_Location: Saginaw, Michigan (On Site)_

Are you good with numbers? Looking for a stable, M-F schedule in the Saginaw area? This could be an interesting opportunity for you!

_What to Expect_

As a Retail Parts Evaluation Specialist at Morley in Saginaw, you'll play an important part in analyzing retail rate applications from dealerships.

Why apply:

+ No nights or weekends

+ Paid training

+ Equipment provided

+ Benefits available

+ Professional development and growth opportunities

You need:

+ Math skills

+ Analytical thinker / eye for detail

+ MS Office skills

+ Willingness to learn

+ See Skills for Success below

Tasks:

+ **Check the mail and assign requests to the team based on priority:**

+ Identify state and type of request (parts, labor, both) for dealership applications, and prioritize them for specialist review

+ Conduct market area surveys to evaluate the fairness of requests

+ Analyze and prioritize incoming requests based on which have the highest potential to deliver savings

+ For requests with low opportunity potential where mandated time commitments can't be met, recommend "fast track" solutions to bring savings

+ **Process requests in any spare time:**

+ Serve as backup to the existing Rate Review Specialist covering the 49 states during quieter times

+ Offer timely and accurate solutions while keeping a positive and upbeat attitude

_Questions Before You Apply?_

Live chat with a Morley Talent Acquisition (TA) Specialist ( careers.morleycompanies.com | chat hours: M-F 8 a.m. - 5 p.m. Eastern time; closed on some holidays | TA will respond to after-hours questions the next business day).

Skills for Success

_Required Skills_

+ Able to make numerical and financial calculations (e.g., to determine the percentage of a requested increase)

+ Excellent analytical skills, attention to detail, time management and organization

+ Computer skills (online resource navigation, Microsoft Office)

+ Approach:

+ Highly motivated self-starter attitude

+ Professional manner

+ Able to use processes to achieve results

+ Works well within a team and independently

+ Able to successfully perform self-directed in a fast-paced work environment

+ With training, be able to:

+ Use Excel spreadsheets to manipulate data (including functions, filters, sort, v-lookup, etc.)

+ Read and interpret state laws regarding the warranty labor reimbursement rate between manufacturers and dealers

+ Read and interpret technicians' cause and correction comments on repair orders (to determine what type of repair has been performed to the vehicle)

+ Verify that parts invoiced on the repair order logically relate to the repair described

_Eligibility Requirements_

+ High school diploma or equivalent

+ One or more year of customer service experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers)

+ **Able to work on site at our office in Saginaw, Michigan, daily**

+ Work schedule: Monday - Friday, 8 a.m. - 5 p.m. Eastern time

_Nice to Have_

+ General knowledge of automotive systems / parts / repairs

+ Solid spoken and written communication skills

_On-Site Role_

**This is an on-site position at Morley's office in Saginaw, Michigan.** Being on site gives you space to connect with those around you. _See what it’s like working on our campus:_

(direct link to video: https://mrly.info/wi7)

+ Friendly, casual environment

+ Corporate office in Saginaw Township, close to shopping and restaurants

+ Access to free on-site workout facility

+ Perks like tickets to local events

Why Join Our Morley Family

The value of your employment is more than your paycheck. It’s the combination of competitive pay, health benefits and other benefits Morley provides – your total compensation package.

_Health & Wellness Benefits_

+ Medical and prescription coverage, including free annual physicals

+ Dental and vision insurance

+ Paid time off

+ Associate wellness program (earn a reward for getting your annual wellness checkup)

+ Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)

_Financial Benefits_

+ 401(k) with match

+ Flexible spending account

+ Life insurance

+ Short- and long-term disability insurance (company paid)

_Benefits to Make Your Life Easier_

+ Teladoc: 24/7 online access to doctors

+ 24/7 nurse help desk

+ Patient advocacy: Free 24/7 help with benefit questions and claims issues

+ Family, financial and estate guidance (will) services

_About Morley_

Our mission is to deliver extraordinary experiences.

We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) – for our Morley Family members and for the world-leading companies that partner with us.

We are an Equal Opportunity Employer and promote an inclusive, caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact [email protected] .

Thank you for your interest in Morley.

_Notices_

+ Morley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: https://bit.ly/MorleyEverify and your right to work: https://bit.ly/MorleyRightToWork

+ Click here to view Morley’s CCPA Notice for applicants in California: https://info.morleynet.com/ccpa

+ Click here to view Morley's privacy policy: https://info.morleynet.com/morley-privacy-policy