"Alerted.org

Job Description

Position requires the IT Asset & Licensing Administrator to manage IT software entitlements, compliance and renewals for software and hardware assets utilized throughout the company. Manage software and hardware asset lifecycle to minimize risks and control costs. Perform software licensing audits at the request of software publishers. Represent IT in process improvement review (PIR), identifying areas for efficiency improvements and operational cost savings.

- Build and maintain the software asset profile for software licenses assigned to individual users, mobile devices, laptops/workstations and servers.

- Responsible for oversight of software license compliance and licensing life cycles with understanding of different licensing types/methods.

- Responsible for Support/Interface with vendors for recurring IT infrastructure invoices and vendors

- Engage in detailed data analysis/research to validate licensing compliance, user license entitlements to ensure overall company software compliance and minimizing licensing costs.

- Collaborate with colleagues to ensure that customers software and hardware needs are met.

- Must be focused on customer needs and deadlines to prevent service issues from occurring

- Document issue resolution using the service desk ticketing system.

- Ensure that the maintenance, support, and upgrade protection renewals are managed in advance of their expiration

- Reviews and negotiates pricing with vendors and service providers.

- Perform secondary coverage duties related to IT procurement and other duties related to IT Asset, Maintenance & Procurement Coordinator.

- Respond to and complete IT licensing audits in timely fashion

- Identify issues with existing assets and license processes and procedures and take corrective action

- Work closely with IT Security, Network and Systems, Applications, Customer Service and BSA teams to ensure proposed or purchased software meets business requirements

- Improve processes and tools associated with asset lifecycle management to minimize risk and cost to organization

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

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Skills and Requirements

- Bachelor Degree OR AA with 2 years of experience OR 4 years of experience

- Must have some knowledge of MS or AWS license renewals

- IT utilities experience (paying utilities and bills)

- Experience in billing, invoicing, accounts payable

- Experience with invoice variances - variance reporting

- Knowledge of software asset management processes

- Ability to reason, plan, direct, and evaluate situations to make appropriate recommendations for the procurement of suggested products

- Proficient in Microsoft Office Suite with strong Outlook and Excel skills

- Ability to create, document, and follow processes and procedures

- Maintain vendor relationships

- Strong work ethic

- 1st Shift, 9/80 schedule - Knowledge of ERP business systems to facilitate procurement/purchasing process (ITSM, ticketing system, Remedy, Avante, etc.)

- Experience with IT asset purchasing

- Secret clearance

- AWS licenses null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].