• District Service Delivery Manager

    Clean Harbors (North Las Vegas, NV)


    The District Service Delivery Manager is responsible for managing Sales and Service Reps. (SSR) within their district, compliance to all Health &Safety, Environmental Compliance and Transportation Compliance policies, sales growth, customer satisfaction and retention, profitability, and other operational controls within their district.

     

    + Responsible for District Adherence to Operational Guidelines

    + Manage Route Drivers/Admin within District

    + Manage Product and Service Training for all OSSRs, LSSRs, SSRs, Utility Drivers, WWFs. (BPS Drivers)

    + Conduct End-of-day Check-in / Morning Check-out process with SSR's to be sure expectations are met

    + Responsible for Holding BPS Drivers Accountable to Service Performance Requirements

    + Conduct Weekly District Meetings with District Service Staff to Drive District Performance and Promote Teamwork.

    + Collaborate with BPS Sales Directors to Enhance District Sales Performance

    + Manage District P&L

    + Ensure Timely Response to all Customer Requests

    + Conducts facility inspections and is responsible for all paperwork and reporting

    + Provides hands-on facility operations support and maintenance

    + Directs day-to-day operations, compliance and Over- The-Road dispatch

    + Oversees office operations, customer interactions and scheduling

    + Bachelor’s degree in business/environmental science/engineering/ or related field

    + 5-7 years Alternative combinations of education and experience may be accepted in lieu of degree

    + Strong business acumen; credible leader; result-orientation; excellent communicator; strong presentation skills

    + Budgeting and financial management skills; customer relationship management skills; change management skills

    + Proactive; able to collaborate with and inspire a range of people to achieve results

     

    Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico. Everywhere industry meets environment, Clean Harbors is one-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology – come be part of the solution with us.

     

    We thank all those interested in joining the Clean Harbors team; however only those that complete the online application and meet the minimum job qualifications will be considered for this role.

     

    Clean Harbors is a Military & Veteran friendly company.

    \#CH

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