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Program Analyst IV - OCFO ERP

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Program Analyst IV - OCFO ERP

Salary

$85,255.00 - $111,818.00 Annually

Location

Michigan, MI

Job Type

Certified-Regular Civil Service

Job Number

20251131111171OCFOJS

Department

Off Chf Financial Officer

Division

ERP Division

Opening Date

07/24/2025

Bargaining Unit

9000-Non Union Salary Regular Service General

+ Description

+ Benefits

+ Questions

Description

Job Summary

The Office of the Chief Financial Officer has an exciting opportunity for a Program Analyst IV to join the ERP team. As a member of our team, you will provide creativity and strategy for the development of business process and systems solutions associated with the Oracle ERP. As part of a high-performance team, you will have the opportunity to work in a collaborative environment with other Program Analysts and cross-functional teams to analyze the needs of the Office of CFO and other departments and determine how best to provide solutions to support their everyday business processes. Our ERP system is used by a wide cross-section of customers, so the individual filling this position needs to be creative, flexible, and willing to work on multiple tasks with challenging deadlines. The successful candidate will also be passionate about customer service. The candidate will build customer relationships through active listening and frequent communication with customers and by resolving incidents and requests, following up with customers on incidents escalated to other support groups.

Examples of Duties

Essential Duties and Responsibilities ( may perform other duties as assigned )

+ Work includes assignments with ERP system and other platforms, multiple integrations, and cross-functional assignments.

+ Participates in strategic planning and setting of technical direction for the department. Makes independent decisions that impact operations. Relies on experience and judgment to plan and accomplish assigned tasks and roles.

+ Assignments require originality, ingenuity, assessment of unusual circumstances, and variation in approaches used, use of different and unrelated processes and methods.

+ Works on more than one task at a time and manages work effectively by prioritizing own assignments, schedules, and meetings resulting in timely completion of work.

+ Proactively anticipates and resolve problems and creates conditions and processes to support change.

+ Demonstrates proficient knowledge of principles, practices, standards, technologies, and procedures. Comprehends and distills issues, identifies problem factors, determines appropriate information, checks assumptions against facts, and generates solutions.

+ Promotes cooperation and effectively manages relationships. Resolves problems and seeks assistance only after own attempts have not succeeded. Generally, works independently, requiring limited direction from more senior staff or management.

+ Sets/makes recommendations for best practices for information gathering.

+ Defines and asks questions to elicit information.

+ Leads cross-functional meetings within and outside of OCFO-ERP, including business process definition meetings.

+ Provide recommendations and provide updates to methodologies/standards

+ Select and promote/lead others in, the use of methodologies/standards.

+ Intermediate project manager skills. Can effectively manage projects with 501-1000 hrs. estimated effort. Role responsibilities should be reduced to allow for sufficient time/focus on project management tasks.

+ Takes action to ensure overall success of the project. Proactively acts if a project is at risk of failure.

Minimum Qualifications

Qualifications (required):

+ Bachelor's degree in an information technology or related field, and/or equivalent combination of education, certification, and experience.

+ Minimum of five years of demonstrated experience in business process and systems support, which includes business systems analysis, design, and system testing.

+ Demonstrated skills in gathering, translating, documenting, and prioritizing customer requested requirements.

+ Experience in facilitating meetings and proficient in written communication skills.

+ Demonstrated skill in data analysis and process modelling tools and techniques

Equivalent combinations of education and experience may be substituted to meet the education and experience requirements of this position.

Qualifications (preferred):

+ Demonstrated proficiency with Oracle Fusion Cloud ERP functionality, setup and configuration.

+ Demonstrated experience with iterative development methodology.

+ Demonstrated understanding of finance or procurement processes in a state and local government environment

+ Demonstrated ability to learn and support multiple business processes in a timely manner.

+ Demonstrated ability to consult with customers and/or business offices.

+ Experience with Oracle reporting

Supplemental Information

Evaluation Plan

+ Interview: 70%

+ Evaluation of Training, Experience & Personal Qualifications: 30%

+ Total of Interview and Evaluation T.E.P: 100%

Additional points may be awarded for:

+ Veteran Points: 0 – 15 points

+ Detroit Residency Credit: 15 points

LRD: 07/21/2025

EMPLOYMENT BENEFITS

The City of Detroit offers a competitive and comprehensive employee benefit package. We pride ourselves on the longevity of our employees. Part of the reason for the low turnover rate is the exceptional benefit package listed below. Benefits include, but are not limited to the following:

HEALTH

+ Medical - Eligible for hospital, surgical, and prescription drug benefits.

+ Dental

+ Vision

INSURANCE

+ Life Insurance - Optional group insurance available to employee and their family. The City pays 60% of premium for first $12,500 of employee life insurance. Employee may purchase, at own expense, life insurance for spouse and each dependent.

+ Long-Term Disability Insurance (Income Protection Plan) - The City offers disability insurance through payroll deductions for persons who become disabled and who are not yet eligible for a service retirement.

PAID TIME OFF

+ Sick Leave

+ Vacation

+ Holidays

OTHER LEAVE BENEFITS

The City also has the following paid and unpaid leaves; funeral leave, Family and Medical Leave, jury duty, military duty leave, unpaid personal leave,

RETIREMENT BENEFITS

City Employees Retirement System

As a regular City employee you automatically become a member of the General Retirement System. This entitles you to a retirement allowance after:

• Completion of thirty (30) years of service;

- At age sixty (60) if you have at least ten (10) years of service, or

- At age sixty-five (65) with eight (8) years of service.

• In the event of disability, other eligibility rules apply);

- An early, actuarially reduced, retirement is offered after you have attained at least twenty-five (25) years of service;

• Employees are vested after ten (10) years of service, regardless of age.

ADVANCEMENT OPPORTUNITIES - Employees have many opportunities for growth and career advancement throughout all City departments and divisions.

Have a successful career with the City of Detroit. Always remember that you are a part of a team with a common Vision of delivering excellent service to the citizens of the City of Detroit.

01

Please indicate your highest level of education completed

+ High School Diploma/GED

+ Associate's Degree

+ Bachelor's Degree

+ Master's Degree

+ PhD/J.D.

+ No Education experience

02

How many years of previous experience do you have in business process and systems support, which includes business systems analysis, design, and system testing?

+ 0 - 1 Year

+ 2 - 4 Years

+ 5 - 8 years

+ 9 years or more

Required Question

Employer

City of Detroit

Address

Coleman A. Young Municipal Center 2 Woodward Ave ste 316 Detroit, Michigan, 48226

Website

http://www.detroitmi.gov/Detroit-Opportunities/Find-A-Job

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