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Manager, HR Business Partner

Job ID: 12420

Business Unit: MTA Headquarters

Regular/Temporary: Regular

Department: Business Partners NYCT Subways

Date Posted: Jul 24, 2025

Description

POSTING NO.

12420

JOB TITLE:

Manager, HR Business Partner

DEPT/DIV:

People (Human Resources)

WORK LOCATION:

300 Cadman Plaza West

HOURS OF WORK

7am to 3:30pm (7.5 hours/day)

SALARY RANGE:

$105,500 to $110,519

DEADLINE:

Until filled

This position is eligible for teleworking , which is currently one day per week. New hires are eligible to apply 30 days after their effective hire date.

Please note this position is open to MTA employees only.

Opening:

The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation’s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.

Position Objective:

This role is responsible for overseeing the day-to-day Human Resources activities related to supporting assigned agency departments. The Manager HR Business Partner will lead a team that will assist with responding to inquiries and help to determine best business solutions, through the development of strategic relationships, that provide effective, efficient, and customer service-oriented support.

This position is responsible for handling all aspects of the Unemployment Insurance (UI) compensation Program for New York City Transit Authority (“Transit Authority”) and the Manhattan and Bronx Surface Transit Operating Authority, which includes the New York State Department of Labor claims processing, hearings, appeals, adjournments, remands and quarterly audits.

Provides managerial oversight to team members to ensure tasks are performed correctly and efficiently in compliance with mandated deadlines. Review UI claims before submission to the DOL and also review NF claims before submission to various insurance companies.

Serves as the Transit Authority’s representative at UI hearings and internal disciplinary hearings when required. Interview and coach witnesses required to appear at UI hearings. Investigate the details of employees’ disciplinary matters and gather employment information to respond to the DOL’s initial request for information. Monitor the UI charges along with payroll data to identify recoverable monies. Continually maintain and update the UI database regarding employee’s eligibility status. Maintain and prepare various UI activity reports. Additionally, the incumbent will assist with the management of No-Fault (NF) motor vehicle insurance claims.

Responsibilities:

+ Responsible for the day-to-day activities in the HR Business Partner unit.

+ Conduct meetings with respective business units to assess and advise on their HR related needs.

+ Assist the Director, HRBP with managing and implementation of programs facilitated by other People towers such as Talent Acquisition, Workforce Planning, Policies, Organization Design, Succession Planning etc.

+ Collaborate with People Towers to respond and meet business needs of clients. Following up on pending items and requests, assisting with moving our talent programs forward, and assisting with recruitment strategies and succession planning.

+ Maintain knowledge of legal requirements related to the day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance. Partners with the legal department as needed. Also, maintain working knowledge of civil service rules and regulations related to NYCT personnel actions falling under the jurisdiction of the NYC Department of Citywide Administrative Services (DCAS).

+ Scan and benchmark the marketplace to identify and leverage best practices and trends to influence the business and HR agenda.

+ Leverage data to measure success: learn, iterate, and improve; analyze trends and develop proactive actions to further support business objectives. Provide assistance with research and statistical information for business units, ad hoc research and reports as requested.

+ Manage, select, coach, develop and motivate HR Business Partner staff. Manage and prioritize workload for staff. Provide career development for subordinates. Offer prompt and effective coaching and counseling. Review performance of staff.

+ Create and maintain a professional work environment that respects individual differences, enables all employees to develop and contribute to their full potential, and fosters a positive employee relations climate that ensures MTA principles, policies and programs are consistently practiced.

+ Fill in for the Director, HRBP in their absence.

+ Other duties as assigned.

Qualifications:

Knowledge/Skills/Abilities:

+ Knowledge of relevant state and federal laws and regulations affecting related HR activities.

+ Effective communication (oral and written), human relations, presentation, conflict/management, coordination and negotiating skills.

+ Ability to present resolutions to a variety of Human Relation issues. Must be able to handle multiple, diverse activities simultaneously.

+ Ability to build effective partnership relationships with department heads and managers, establish strategic direction/change, and to effectively influence and mediate issues. Must be able to take initiative and be proactive with ability to identify and anticipate department needs and recommend solutions.

+ Strong working knowledge of PC applications and HR systems (i.e., MS Office Suite, Visio and Peoplesoft or similar software applications) with the ability to generate spreadsheets and analyze data.

+ Must have ability to handle confidential matters and information.

+ Must have ability to interact with managers and employees at all levels in the organization.

Education and Experience:

+ Bachelor’s Degree in Human Resources, Business Administration, Organizational Development or related field or equivalent experience.

+ Must have a minimum of 5 years of recent, related, progressively responsible human resources experience of which at least 2-3 years of managerial/supervisory/administrative experience.

+ Must have practical working knowledge of at least two of the following human resource disciplines: recruitment and staffing, compensation and benefits, performance management, employee relations, HRIS, or organization development.

+ Experience developing, implementing and administering policies and procedures.

P referred:

+ Advanced Degree in Human Resources or related field.

+ Professional in Human Resources (PHR), Senior Professional in Human Resources (SPHR), SHRM Certified Professional (SHRM-CP), SHRM Senior Certified Professional (SHRM-SCP) credential or ability to obtain certification within one year of employment is preferred .

Other Information

May need to work outside of normal work hours (i.e., evenings and weekends)

Travel may be required to other MTA locations or other external sites .

According to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

Employees driving company vehicles must complete defensive driver training once every three years for current MNR drivers; or within 180 days of hire or transfer for an employee entering an authorized driving position.

Equal Employment Opportunity

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including those concerning veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.