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Mortgage Processing Manager

Job Description

We are seeking a dynamic and experienced Mortgage Processing Manager to lead and inspire our processing team, driving performance, accountability, and operational excellence. This role is ideal for a seasoned mortgage professional who excels at building high-performing teams and streamlining processes to deliver an exceptional client experience.

Responsibilities

+ Oversee the daily operations of the mortgage processing department, ensuring accuracy, efficiency, and compliance with regulatory and investor guidelines.

+ Manage, train, and mentor a team of mortgage processors to achieve high performance and maintain service-level standards.

+ Monitor loan pipelines to ensure files progress smoothly and all required documentation is gathered in a timely manner.

+ Resolve escalated issues, working collaboratively with loan officers, underwriters, and closing teams to keep files on track.

+ Develop and implement process improvements to streamline workflows and enhance the borrower experience.

+ Maintain a thorough understanding of loan products, processing procedures, and compliance requirements.

+ Prepare and analyze departmental performance metrics, identifying trends and opportunities for improvement.

Essential Skills

+ Experience in mortgage operations and mortgage processing.

+ Proficiency in processing supervision or management.

+ Knowledge of conventional and non-QM loans, loan processing, and loan applications.

+ Familiarity with HELOC, Fannie Mae, mortgage banking, DU/LP, VA loans, FHA loans, and mortgage lending.

Additional Skills & Qualifications

+ 3+ years of experience in Mortgage Processing Management

Work Environment

The position requires working Monday through Friday from 8 AM to 5 PM, with possible extended hours at the end of the month.

Pay and Benefits

The pay range for this position is $48.07 - $62.50/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Suffern,NY.

Application Deadline

This position is anticipated to close on Jul 31, 2025.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.