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Job Description

Security Operations & Front Desk Coordinator (Part-Time) – Physical Security

PREMIER CORPORATE HEADQUARTERS WORK ENVIRONMENT

*THIS IS NOT A REMOTE OR CYBERSECURTIY POSITION*

SCHEDULE OPEN [PART TIME]

Metro One is looking for a strong Front Desk Coordinator in physical security operations to execute the various core functions of the reception and Analyst duties. Analysts work closely with teams across the security organization and the wider business to understand requirements, deliver timely analysis, and present key insights to internal stakeholders. The Analyst will assess, identify, and report on risks to protect the safety of our client's personnel, facilities, and assets on a global scale. The ideal candidate will have a high attention to detail, exceptional analytical talents, and a thorough understanding of collaboration capabilities.

Benefits

+ 85% of Health Care paid

+ Affordable lunches

+ Paid Time Off

+ Sick Leave

+ Premium Pay for Holidays worked

+ 401K

Key Responsibilities

+ Monitor access control systems (badges, keycards, visitor logs).

+ Verify identification of employees, contractors, and visitors.

+ Observe and report suspicious activities to security or law enforcement.

+ Monitor CCTV cameras, alarms, and security systems.

+ Conduct regular security checks of lobby or reception area.

+ Respond to emergencies, such as fire alarms, lockdowns, or medical incidents.

+ Maintain incident reports and daily security logs.

+ Enforce building policies, such as no unauthorized access or prohibited items.

+ Greet and assist visitors in a professional and friendly manner.

+ Answer and route incoming phone calls to appropriate personnel.

+ Manage visitor sign-in/out process, issue badges, and provide directions.

+ Coordinate with internal staff for scheduled appointments or deliveries.

+ Handle incoming mail and deliveries, notifying recipients.

+ Maintain the front desk area, ensuring it is tidy and presentable.

+ Provide basic administrative support, such as scheduling or data entry.

Basic Qualifications

+ Active Guard card or the ability to obtain one

+ Analytic and critical thinking skills with the ability to prepare reports

+ Ability to use logic and reasoning to reach conclusions and approaches to problems

+ Demonstrate a high level of competency with computer systems (e.g., Microsoft suite, social media monitoring, etc.)

+ Excellent ability to diagnose and troubleshoot risk assessment issues

+ Skill in oral and written communication, including escalations to senior management

+ Must be willing to undergo pre-employment processes such as Drug Testing and Background screening

Preferred Qualifications

+ Experience as a security receptionist or GSOC analyst or comparable role in security administration preferred

+ Knowledge of access control and software systems such as Lenel a plus

If you want a real career where you are part of a dynamic growing organization, check us out and apply now! We can’t wait to meet you!

Metro One LPSG is a U.S. leader in providing dedicated security and loss prevention services to our clients. We are a rapidly growing organization transforming the security industry and we need talented, committed, and determined individuals to help us carry out our mission. Our environment is dynamic, committed to “dedicated service delivery” to our clients and a “best in class” employee experience for our thousands of security officers.

Metro One LPSG is an Equal Opportunity Employer.

Requirements