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Salary: **$ 17.50/ hour**

Reports to: **Branch Manager**

FLSA Status: **Non-Exempt**

Supervisory Responsibility: **No**

Position Overview:

Trustco Bank is seeking a motivated and friendly Seasonal Full-Time Teller to join our team. This entry-level position provides an excellent opportunity for individuals interested in gaining banking experience and developing their customer service skills. During the high school academic year, there is an option to transition to a part-time Teller position, with work hours adjusted to accommodate school schedules.

**Key Responsibilities** :

+ Greet and assist customers with deposits, withdrawals, and account inquiries

+ Promote bank products and services

+ Maintain accurate cash handling procedures

+ Provide exceptional customer service in a friendly and professional manner

Qualifications:

+ Must be at least 16 years old

+ Excellent communication and interpersonal skills

+ Ability to work in a fast-paced environment

+ Reliable and punctual

+ Prior cash handling or customer service experience is a plus but not required

Work Hours:

Seasonal Full-Time hours are flexible but generally include daytime shifts, evenings, and weekends.

Monday: 9:00 am - 5:00 pm

Tuesday: 9:00 am - 3:00 pm

Wednesday: 9:00 am - 5:00 pm

Thursday: 9:00 am - 6:00 pm

Friday: 9:00 am - 6:00 pm

Saturday: 9:00 am - 1:00 pm

Sunday: Closed

Transition to Part-Time:

During the school session, work hours will be limited to accommodate academic commitments, typically not exceeding 20 hours per week

Specific scheduling will be coordinated to ensure compliance with school and legal work hour restrictions

Thursday: 3:00 pm - 6:00 pm

Friday: 3:00 pm - 6:00 pm

Saturday: 8:30 am - 1:00 pm

Employment Details:

+ Competitive pay rate

+ Opportunity to gain valuable banking experience

+ Transition to a part-time Teller role during the school year based on performance and availability

Travel

None.

Language Skills:

Must be able to speak, read, write, and understand the primary language(s) used in the workplace; bilingual skills a plus. Ability to read, analyze, and interpret general business information, including but not limited to company policies and procedures. Ability to effectively present information and respond to questions from groups of managers and customers.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

+ Ability to lift 10 to 20 lbs.

+ Must be able to stand for long periods of time.

+ Must have dexterity to handle money.

+ Must use hands to operate office machines.

+ Ability to communicate both in person and/or by telephone.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For the most part, ambient room temperatures, lighting and traditional equipment as found in a typical office / retail environment.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

**EEO Statement** : We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT:

Trustco Bank is an equal opportunity. It is the policy of Trustco Bank to equal employment opportunities to all qualified persons without regard to race, color, religion, sex, national origin, age, marital status, genetic information, disability or protected veteran status.

This includes, but is not limited to, the following:

+ Hiring, placement, upgrading, transfer, demotion or promotion

+ Recruitment, advertising or solicitation for employment

+ Treatment during employment

+ Rates of pay or other forms of compensation

+ Selection for training, including apprenticeship

+ Layoff or termination

It is the policy of Trustco Bank to cooperate to the fullest extent with the applicable regulations of the Civil Rights Act and any legislation on Equal Employment Opportunity.