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Job Summary: Responsibilities include welcoming patients to the office, complete check in process by verifying patient identity, address, ensuring that accurate insurance and all other demographics are loaded in the Epic EMR system. Ensures prior authorizations for visits are in place prior to patient being seen. Obtain required signatures and collect co-payments. Schedule follow up appointments at patient check out. Responsible for managing the No Show appointments making sure patients are not lost to follow-up. Answer phones and manage communications with patients, providers, staff, insurance companies, and other outside entities. Effectively communicate and accurately document via Epic EMR system relaying messages to Physicians and Patient Care team. Obtain insurance authorizations for special testing and working the Epic work queues, following up with outside offices to be sure patients receive their appropriate appointments. Demonstrates good verbal and nonverbal communication skills. Scanning, monitoring incoming faxes, and other miscellaneous administrative tasks as assigned by supervisor. Responsible for ensuring a clean and safe environment for patients and staff. Ability to multi-task and be organized. Maintains patient confidentiality. Ensure patient records are managed according to HIPAA and regulatory requirements.

Minimum Qualifications:

High school diploma or its equivalent with 1-2 years of experience in the healthcare field or in a related area. Proficient use of computer and other office equipment. Will consider equivalent combination of education and experience.

Has knowledge of commonly-used concepts, practices and procedures within healthcare.

Work under immediate supervision of the office manager. Possess excellent communication and multitasking skills, a positive attitude and a strong work ethic.

Preferred Qualifications:

Experience with EPIC, electronic medical record system.

Work Days:

Monday - Friday 8:15 - 4:45 PM

Message to Applicants:

Our benefits package includes health, dental and vision insurance, eligibility for employer 401k funding after 1 year (3% quarterly/5% annual on vesting schedule), tuition reimbursement, generous paid time off, including vacation and personal time, paid sick leave, holidays and floating holidays.

G2: $15.50 - $22.50

Please note the salary information shown is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as internal equity, market and business considerations.

Recruitment Office: MedBest Medical Management