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MEDICAID ANALYST 1-3

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MEDICAID ANALYST 1-3

Salary

$2,784.00 - $5,009.00 Monthly

Location

Baton Rouge, LA

Job Type

Classified

Job Number

MVA/PJ/210894

Department

LDH-Medical Vendor Administration

Opening Date

07/21/2025

Closing Date

7/28/2025 11:59 PM Central

+ Description

+ Benefits

+ Questions

About this Job

The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.

Learn more about Louisiana Department of Health (https://ldh.la.gov/)

The Medicaid Analyst (MA) is a position responsible for acquiring an extensive knowledge of Medicaid policy and procedures, and using the same tools to make timely and accurate Medicaid eligibility determinations.

The MA determines eligibility for health insurance to members and applicants in the manner of their choosing. The applications are received electronically by computer, by mail, by email, in person, or most often by telephone. This position requires competency in web-based programs. Work conditions are a combination of sedentary work on a computer, helping members by phone in aCall-Center format.

The successful candidate is an individual who works independently, is detail-oriented, has excellent customer service skills, can perform routine activities, is attentive to deadlines, is computer literate, is a team player, and has experience with high call volumes.

Medicaid eligibility is fundamental to the overall Medicaid program, and mastery of eligibility policy and procedure may be the first step in a path for career growth in the health insurance field.

AN IDEAL CANDIDATE SHOULD POSSESS THE FOLLOWING COMPETENCIES:

Communicating Effectively: The ability to relay information correctly and appropriately to connect people and ideas.

Managing Time: The ability to control your time to increase effectiveness, efficiency, or productivity.

Solving Problems: The ability to discover solutions to problems.

Minimum Qualifications

Three years of social services experience; OR

Six years of full-time experience in any field; OR

A bachelor's degree.

EXPERIENCE SUBSTITUTION:

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be foundhere.

Job Duties and Other Information

Job Duties:

+ The Medicaid Analyst (MA) is a position responsible for acquiring extensive knowledge of Medicaid

+ policy and procedures and using the same to make timely and accurate Medicaid eligibility determinations.

+ The MA is responsible for providing eligibility assistance to members and applicants in the manner of their choosing, which may be electronic, by mail, by email, in person, or most often by phone.

+ This position requires competency in web-based programs. Work conditions are a combination of sedentary work on a computer and assistance to members by phone in a call-center format.

+ Medicaid eligibility is fundamental to the overall Medicaid program, and mastery of eligibility policy and procedure may provide a path for career growth in the health insurance field.

Position-Specific Details:

Appointment Type: Probationary appointment or Promotional appointment.

Cost Center: 305-2050403

Position Number(s): 50374950

Compensation: This position is eligible for the following Special Entrance Rates (SER), as well as a Premium Pay of up to $2.00/hr for hours worked based on longevity, and a premium pay rate of up to $2.50 per hour for bilingual applicants.

Medicaid Analyst 1 - $16.42 hr / $1,313.60 bi-weekly

Medicaid Analyst 2 - $17.56 hr / $1,404.80 bi-weekly

Medicaid Analyst 3 – $21.27 hr / $1,701.60 bi-weekly

LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

*Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumeswill not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

Contact Information:

For further information about this vacancy, contact:

Paula Jackson

[email protected]

LA Department of Health (LDH)

Division of Human Resources

PO Box 4818Baton Rouge, LA 70821225-342-6477

This organization participates in E-Verify, and for more information on E-Verify, please contact DHS at 1-888-464-4218.

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave– Up to six weeks paid parental leave

More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave – State employees receive the following paid holidays each year:

+ New Year's Day

+ Martin Luther King, Jr. Day,

+ Mardi Gras,

+ Good Friday,

+ Memorial Day,

+ Independence Day,

+ Labor Day,

+ Veteran's Day,

+ Thanksgiving Day and Christmas Day.

***** Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

+ Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\_Retirement\_System.mp4) to give you more detailed information about their system

+ Teacher's Retirement System of Louisiana (www.trsl.org),

+ Louisiana School Employees Retirement System (www.lsers.net), among others

01

CE: Rate your ability to communicate effectively based on our definition: The ability to relay information correctly and appropriately to connect people and ideas.

+ 1= I have no experience and/or am uncomfortable communicating effectively

+ 2= I have limited experience or require assistance to communicate effectively

+ 3= I can communicate effectively

+ 4= I can communicate effectively and help others improve their communication

02

CE: Explain your rating by providing specific and relevant examples in the box below.

03

MT: Rate your ability to manage time based on our definition: The ability to control your time to increase effectiveness, efficiency, or productivity.

+ 1= I have no experience and/or am uncomfortable managing time.

+ 2= I have limited experience or require assistance to manage time

+ 3= I can manage time

+ 4= I can manage time and help others improve their ability to manage time

04

MT: Explain your rating by providing specific and relevant examples in the box below.

05

SP: Rate your ability to solve problems based on our definition: The ability to discover solutions to problems.

+ 1= I have no experience and/or am uncomfortable solving problems

+ 2= I have limited experience or require assistance to solve problems

+ 3= I can solve problems

+ 4= I can solve problems and help others improve their ability to solve problems

06

SP: Explain your rating by providing specific and relevant examples in the box below.

07

Please reflect on the following statement and choose the response that best describes your skill level. “I am fluent in the Spanish language, and have the ability to speak, read, and write in Spanish.”

+ Yes

+ No

Required Question

Employer

State of Louisiana

Address

For agency contact information, please refer to

the supplemental information above.

Louisiana State Civil Service, Louisiana, 70802

Phone

(866) 783-5462

Website

http://agency.governmentjobs.com/louisiana/default.cfm

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