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Housing Service Coordinator Supervisor (Social Service Counselor 4-A)

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Housing Service Coordinator Supervisor (Social Service Counselor 4-A)

Salary

$3,649.00 - $6,566.00 Monthly

Location

Elmwood, LA

Job Type

Classified

Job Number

211096

Department

LDH-Jefferson Parish Human Services Authority

Opening Date

07/24/2025

Closing Date

7/29/2025 11:59 PM Central

+ Description

+ Benefits

+ Questions

About this Job

At JPHSA, we are committed to providing quality behavioral health, developmental disabilities, and primary care services and supports. Make a difference in the community and join our team today.

The Jefferson Parish Human Services Authority (JPHSA) Behavioral Health Community Services (BHCS) division provides a continuum of community-based behavioral health and support programs to assist individuals in their recovery from mental illness and/or addictive disorders. The Social Service Counselor 4-A in this position (Housing Service Coordination Supervisor) works in the BHCS division under the direction of the Assistant Division Director. This individual models wellness, hope, resiliency, and recovery to Jefferson Parish residents receiving services through JPHSA.

An ideal candidate will possess the following competencies:

Championing Continuous Improvement:The ability to systematically drive or promote continuous improvement.

Making Accurate Judgements:The ability to form an opinion objectively and decisively based on relevant information and in accordance with established standards.

Thinking Critically:The ability to objectively question, analyze, interpret, and evaluate information to form a conclusion.

Acting with Ethics and Integrity:The ability to generate insights and identify opportunities for future growth of the organization.

Driving Results:The ability to identify important goals and works to achieve them.

Foster Engagement:The ability to encourage others to invest in their work and the success of the organization.

Thinking Strategically:The ability to generate insights and identify opportunities for future growth of the organization.

Minimum Qualifications

Six years of social services experience; OR

Six years of full-time experience in any field plus three years of social services experience; OR

A bachelor's degree plus three years of social services experience; OR

An advanced degree in a social sciences field plus two years of social services experience.

EXPERIENCE SUBSTITUTION:

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

NECESSARY SPECIAL REQUIREMENT:

Positions that provide addictive disorder counseling or prevention services will require certification or eligibility for certification issued by the Addictive Disorder Regulatory Authority (ADRA), or its successor.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be foundhere.

Job Duties and Other Information

As a Housing Service Coordinator Supervisor you will,

+ Manages and monitors the administrative functions of the Housing Service Coordination Program

+ Ensures staff conducts weekly team meetings and leads meetings

+ Ensures staff contacts referrals in the designated timeframe

+ Ensures every individual has a case plan and staffing is geared towards the case plan

+ Ensures every individual is staffed before discharge

+ Ensures program contractors submit weekly schedules

+ Ensures staff maintains accurate, thorough, and timely documentation in the electronic health record

+ Provides training in caseload principles and practices and ensures compliance with federal and state regulations and agency policy and procedures

+ Ensures all services for program participants are based on an assessment of needs and other pertinent data

+ Evaluates and monitors services and redirects them when indicated

+ Manages program tracking spreadsheet, inclusive of ensuring all follow ups are made at appropriate timelines

+ Completes monthly and quarterly reports for assigned programs

+ Monitors and oversees peer contractors under the direction of Assistant Division Director

+ Provides crisis intervention services to adults accessing the Eunoia Center, with the goal of symptom reduction and restoration to a previous level of functioning

+ Collaborates and communicates with all program staff to ensure the appropriateness of interventions and safety for each individual

+ Assists staff in maintaining an environment that supports a recovery-focused approach

+ Provides Homeless Outreach hotline coverage via answering calls and reaching out to referred individuals for initial contact

Position-Specific Details:

Appointment Type: Probational, Promotional, or Job Appointment

Work Schedule: Flexible work hours that may be outside of the traditional 8:00 am to 4:30 pm, Monday-Friday, dependent on job duties.

Compensation: The salary offered will be determined based on qualifications and experience.

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumeswill not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

Contact Information:

For further information about this vacancy, contact:

Enjoli Lewis

Jefferson Parish Human Services Authority

3616 S. I-10 Service Road West, Metairie, LA 70001

[email protected]

504-838-5426

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave– Up to six weeks paid parental leave

More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave – State employees receive the following paid holidays each year:

+ New Year's Day

+ Martin Luther King, Jr. Day,

+ Mardi Gras,

+ Good Friday,

+ Memorial Day,

+ Independence Day,

+ Labor Day,

+ Veteran's Day,

+ Thanksgiving Day and Christmas Day.

***** Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

+ Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\_Retirement\_System.mp4) to give you more detailed information about their system

+ Teacher's Retirement System of Louisiana (www.trsl.org),

+ Louisiana School Employees Retirement System (www.lsers.net), among others

01

AEI: Rate your ability to act with ethics and integrity based on our definition: The ability to be consistent, honest, and a trustworthy steward of State resources.

+ 1= I have no experience and/or am uncomfortable acting with ethics and integrity

+ 2= I have limited experience or require assistance to act with ethics and integrity

+ 3= I can act with ethics and integrity

+ 4= I can act with ethics and integrity and help others improve their ability to act with ethics and integrity

02

AEI: Explain your rating by providing specific and relevant examples in the box below.

03

DR: Rate your ability to drive results based on our definition: The ability to identify important goals and work to achieve them.

+ 1= I have no experience and/or am uncomfortable driving results

+ 2= I have limited experience or require assistance to drive results

+ 3= I can drive results

+ 4= I can drive results and help others improve their ability to drive results

04

DR: Explain your rating by providing specific and relevant examples in the box below.

05

FE: Rate your ability to foster engagement based on our definition: The ability to encourage others to invest in their work and the success of the organization.

+ 1= I have no experience and/or am uncomfortable fostering engagement

+ 2= I have limited experience or require assistance to foster engagement

+ 3= I can foster engagement

+ 4= I can foster engagement and help others improve their ability to foster engagement

06

FE: Explain your rating by providing specific and relevant examples in the box below.

07

TS: Rate your ability to think strategically based on our definition: The ability to generate insights and identify opportunities for future growth of the organization.

+ 1= I have no experience and/or am uncomfortable thinking strategically

+ 2= I have limited experience or require assistance to think strategically

+ 3= I can think strategically

+ 4= I can think strategically and help others improve their ability to think strategically

08

TS: Explain your rating by providing specific and relevant examples in the box below.

Required Question

Employer

State of Louisiana

Address

For agency contact information, please refer to

the supplemental information above.

Louisiana State Civil Service, Louisiana, 70802

Phone

(866) 783-5462

Website

http://agency.governmentjobs.com/louisiana/default.cfm

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