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Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.

Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to over 1,100 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color.

Under the Monro banner, we are united TEAM and share the same mission to bring our guests the highest quality tire and auto service in the industry.

Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision..

Destination Monro -Your Career is Here!

The Senior Director, Pricing & Profitability Optimization plays a critical role in enabling the business to meet and exceed our ambitious revenue and profitability objectives, while ensuring optimal price perception and value for our guests. This role leads the development and ongoing execution of our pricing and promotional strategies in support of and collaboration with Merchandising, Marketing and Operations to drive revenue growth and deliver gross margin performance across Monro’s entire retail footprint. This role is responsible for leading a team to analyze field and competitive intelligence in combination with industry and consumer trends in order to develop and operationalize effective pricing frameworks and strategies for Monro’s portfolio of automotive products and services, including day-to-day, promotional and markdown pricing. Additionally, this role is responsible for overseeing the development, adoption and effective utilization of standardized tools and processes to ensure consistency and efficiencies in pricing, analytics and reporting, and provides lead support in meeting the overall revenue and gross profit objectives of the business. This role will embrace a smart approach to testing and learning at scale by successfully blending strong financial acumen, strategic foresight and marketplace intuition with rigorous quantitative and analytical skills in order to identify and unlock new and/or under-utilized revenue and profit improvement opportunities. This position reports directly to the Senior Vice President, Merchandising.

Compensation:  The salary range for this role is $160,000 - $180,000 annually.  This role is eligible for additional compensation and incentives.  Pay will be determined based on experience level.

Essential Functions:

Pricing Strategy Development & Implementation

+ Lead the development and ongoing refinement of Monro’s retail pricing strategy, ensuring that effective use of market data, competitive intelligence, and cost information to optimize revenue and profitability.

+ Lead the implementation and operationalization of Monro’s refreshed pricing strategy, working closely with cross-functional business partners in Merchandising, Marketing, Store Operations and Finance to ensure consistent and sustainable execution across all product and service categories and retail locations.

+ Partner with Merchandising & Category Management to ensure category and merchandising strategies include optimal price positions for products to achieve sales, margin and inventory efficiency targets.

+ Embrace smart experimentation to test new pricing actions, price strategies and promotional pricing, ensuring that all actions are rigorously measured and evaluated to determine how best to adjust and optimize actions going forward to meet the desired objectives.

+ Develop and deploy standard processes and tools for executing the company’s pricing strategy at scale

Pricing & Promotions Execution

+ Create models to assess price elasticity and identify opportunities to optimize pricing to increase profitability.

+ Oversee the ongoing analysis and decisioning for market-level product pricing

+ Partner with Marketing and Merchandising teams to assess and determine promotional pricing levels to achieve campaign targets.

+ Continuously measure and analyze price-value perception, as well as revenue and profit capture to identify and address areas of opportunity.

+ Own the process of developing pricing programs, supporting such proposals with internal and external analytics, and ensure effective implementation working with cross-functional teams.

+ Partner effectively with Merchandising and vendors to influence product costs and maintain up-to-date cost and price files.

+ Identify sources of margin leakage and erosion across the business, and partner with relevant cross-functional organizations to implement targeted actions to reduce margin loss.

+ Develop and deploy process to evaluate and decision price change requests from cross-functional partners, including retail stores and finance, to ensure pricing actions are effective

+ Conduct pre and post measurement of pricing actions and promotions to determine effectiveness and adjust pricing actions as needed

Market, Consumer & Competitive Intelligence

+ Work with IT, data analytics team and third-party vendors to develop and maintain market analysis to assess pricing strategy against industry data to identify market opportunity.

+ Analyze data or insights to determine industry and consumer trends

+ Extensive experience in understanding consumer needs; determine how we can better effect pricing strategies to improve across all categories

+ Ability to work in a retail environment and identify opportunities and solutions.

+ Liaise with marketing teams to determine competitive promotional activities of a product category.

Forecasting & Reporting

+ Develop and provide timely reporting and updates to Senior Management on a regular basis, comparing costs, impact, and service level improvements.

+ Partner with Merchandising & Finance to develop accurate demand, revenue and profitability forecasts, taking into account pricing actions and promotions

Team Leadership & Development

+ Lead and develop a high-performing team of pricing managers and analysts, fostering a culture of accountability, innovation and continuous improvement.

+ Effectively manage and integrate both onshore and offshore team members, ensuring collaboration, clear communication, performance accountability and aligned priorities

+ Provide coaching, mentoring and professional development opportunities to enhance team capabilities and support career growth

+ Align team structure and roles with business needs, continuously evaluating and evolving resource models to optimize productivity and impact.

Qualifications

+ Bachelor’s degree required, MBA preferred

+ 12 or more years providing pricing strategy and analysis in a retail environment

+ Demonstrated success in designing and implementing pricing strategies and quantitative tools across diverse markets and product lines in a retail environment

+ Experience in pricing organization design and process, including developing KPIs

+ Highly skilled at establishing and maintaining data analytics systems and other pricing tools

+ Experience selecting, implementing and driving adoption of pricing tools and systems

+ Proven experience as pricing Director/Leader, or similar role

+ Strong understanding of financial statements, including knowledge of P&L drivers and cost structures

+ Highly skilled at working with cross-functional, complex project management

+ Excellent team management skills, both in-person and remote managing onsite and remote

+ Experience presenting to executive teams

+ Strong organizational skills with the ability to manage multiple initiatives and change focus quickly to meet business needs in a fast-paced environment.

Work Environment & Physical Requirements:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, scanners and fax machines.  Position requires prolonged periods of sitting/standing at a desk and working on a computer.

Closing Statement:

This brief summary is not an all-inclusive description of job duties.  Other job duties and responsibilities may also be assigned by the incumbent’s Manager at any time based upon Company need.

Benefits

+ Health Insurance

+ Dental Insurance

+ 401K Retirement Plan with Company Match

+ Paid vacation

+ Paid Holidays

Your next Destination!

Growth Opportunity:

At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.

Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.