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Underwriting Operations Manager - Employee Benefits ( 250000D8 )

**Primary Location** : UNITED STATES-NC-Charlotte

**Organization** : Equitable

**Schedule** : Full-time

Description

At Equitable, our power is in our people.

We're individuals from different cultures and backgrounds. Those differences make us stronger as a team and a force for good in our communities. Here, you'll work with dynamic individuals, build your skills, and unleash new ways of working and thinking. Are you ready to join an organization that will help unlock your potential?

The Underwriting Operations Manager will provide underwriting and pricing guidance for small group Life, LTD, STD, Dental, Vision, Accident, Critical Illness and Hospital Indemnity pre-sale opportunities. The Underwriting Operations Manager will also lead the RFP triage and intake process for all proposal requests.

Key Job Responsibilities

* Manages the underwriting operations team responsible for analyses of pre-sale small group prospects while providing underwriting support for large case opportunities.

* Manages team responsible for case triage and initial intake.

* Manages daily inventory ensuring timely case assignment and completion of all tasks.

* Works with the distribution team to address appeals, negotiations and escalations.

* Guides and assists underwriting operations analysts with new business quotes by analyzing the requested plan designs, pricing and risk.

* Provides underwriting analysts with real time coaching, training and feedback on quoting opportunities to ensure accuracy.

* Assists in managing offshore team to ensure specified metrics are achieved.

* Participates in AI model engagement and with cross-functional teams.

* Performs other duties as assigned or required

The base salary range for this position is $70,000 - $85,000. Actual base salaries vary based on skills, experience, and geographical location. In addition to base pay, Equitable provides compensation to reward performance with base salary increases, spot bonuses, and short-term incentive compensation opportunities. Eligibility for these programs depends on level and functional area of responsibility.

For eligible employees, Equitable provides a full range of benefits. This includes medical, dental, vision, a 401(k) plan, and paid time off. For detailed descriptions of these benefits, please reference the link below.

**Equitable Pay and Benefits** : Equitable Total Rewards Program

Qualifications

Required Qualifications

* 5 years of relevant employee benefit underwriting experience.

* Ability to effectively manage across cross-functional teams.

* Excellent written and oral communication skills.

* Ability to work under pressure and meet tight deadlines.

* High level of adaptability and capability working in a fast-paced, dynamic environment.

Preferred Qualifications

* Bachelor’s Degree is highly preferred.

* Preferred candidate should have a minimum of two years experience in people leadership.

Skills

**Coaching Others:** Knowledge of coaching and mentoring concepts and methods; ability to encourage, motivate, and guide individuals in learning and improving effectiveness.

**Effective Communications:** Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

**Knowledge of Organization:** Knowledge of the organization's vision, structure, culture, philosophy, operating principles, values, and code of ethics; ability to understand the value of aligning capabilities with business goals to support optimal performance.

**Managing Multiple Priorities:** Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.

**Results Orientation:** Knowledge of the importance of meeting or exceeding established targets; ability to drive critical activities to completion.

**Staff and Career Development:** Knowledge of available internal and external learning resources and ability to address learning, training, and career development needs of individuals, teams or organization.

ABOUT EQUITABLE

At Equitable, we’re a team of over ten thousand strong; committed to helping our clients secure their financial well-being so that they can pursue long and fulfilling lives.

We turn challenges into opportunities by thinking, working, and leading differently – where everyone is a leader. We encourage every employee to leverage their unique talents to become a force for good at Equitable and in their local communities.

We are continuously investing in our people by offering growth, internal mobility, comprehensive compensation and benefits to support overall well-being, flexibility, and a culture of collaboration and teamwork.

We are looking for talented, dedicated, purposeful people who want to make an impact. Join Equitable and pursue a career with purpose.

**

Equitable is committed to providing equal employment opportunities to our employees, applicants and candidates based on individual qualifications, without regard to race, color, religion, gender, gender identity and expression, age, national origin, mental or physical disabilities, sexual orientation, veteran status, genetic information or any other class protected by federal, state and local laws.

NOTE: Equitable participates in the E-Verify program.

If reasonable accommodation is needed to participate in the job application or interview process or to perform the essential job functions of this position, please contact Human Resources at (212) 314-2211 or email us at [email protected] .

**Req ID:** 250000D8