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Hospital Relations & Communication Manager

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Hospital Relations & Communication Manager

Salary

$58,872.00 - $76,536.00 Annually

Location

Denver Metro, CO

Job Type

Full Time

Job Number

UHA04493 07/23/2025

Department

Department of Health Care Policy and Financing

Division

Finance Office

Opening Date

07/24/2025

Closing Date

8/6/2025 11:59 PM Mountain

FLSA

Determined by Position

Type of Announcement

This position is open only to Colorado state residents.

Primary Physical Work Address

303 E 17th Ave Denver, CO 80203

FLSA Status

Exempt; position is not eligible for overtime compensation.

Department Contact Information

Jessica Bosick, Talent Acquisition Specialist ~ [email protected]

How To Apply

Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.

+ Description

+ Benefits

+ Questions

Department Information

STATE OF COLORADO RESIDENCY REQUIRED

NOTE: This announcement may be used to fill multiple openings.

The Department of Health Care Policy & Financing (HCPF) oversees and operates Health First Colorado (Colorado's Medicaid Program), Child Health Plan Plus (CHP+), and other state public health programs for qualified Coloradans. Our mission is to improve health care equity, access and outcomes for the people we serve while saving Coloradans money on health care and driving value for Colorado.

The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness. The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities.

As part of the State of Colorado, HCPF offers a competitive benefits package: (https://dhr.colorado.gov/state-employees/state-of-colorado-employee-benefits)

+ PERA retirement benefits including PERA Defined Benefit Plan, PERA Defined Contribution Plan, plus 401K and 457 plans

+ Medical (https://dhr.colorado.gov/state-employees/state-employee-benefits/medical-benefits) , Dental (https://dhr.colorado.gov/state-employees/state-employee-benefits/dental-insurance) , and Vision (https://dhr.colorado.gov/state-employees/state-employee-benefits/vision-insurance) insurance coverage

+ Automatic Short-Term and Optional Long-Term Disability Coverage (https://dhr.colorado.gov/state-employees/state-employee-benefits/disability-insurance)

+ Life and AD&D Insurance

+ Flexible Spending Accounts (https://dhr.colorado.gov/state-employees/state-employee-benefits/flexible-spending-accounts) (FSAs)

+ Family Medical Leave Act (FMLA) (https://dhr.colorado.gov/state-employees/time-off-leave/family-medical-leave-act-fmla) job protection and State of Colorado Paid Family Medical Leave (PFML)

+ 11 Paid Holidays Annually and Accrued Annual and Sick Leave (https://dhr.colorado.gov/state-employees/time-off-leave)

+ Accrued Sick Leave for State of Colorado Temporary Employees

+ Flexplace and Flextime work arrangements

+ Variety of discounts on services and products available through the State of Colorado's Work-Life Employment Discount Program

+ Free RTD EcoPass (https://www.rtd-denver.com/fares-passes/ecopass) to all eligible State Employees

+ Credit Union of Colorado (https://www.cuofco.org/credit-union-colorado-membership-eligibility) Membership Eligibility

+ Some positions may qualify for the Public Service Loan Forgiveness Program. For more

information, go to https://www.colorado.gov/pacific/dhr/student-loan-forgiveness-programs . https://dhr.colorado.gov/dhr-resources/student-loan-forgiveness-programs

The Finance Office consists of the Chief Financial Officer, the Budget Division, Controller Division, Special Financing Division, and Audits Division. The Chief Financial Officer (CFO) is accountable for the financial and risk management operations of the Department and oversees control systems that report financial results and maintain Department compliance. The CFO is responsible for the Department's financial data and reporting, and its use of data analytics to define value and measure quality with regard to Department operations. The CFO develops the Department's financial and operational strategy, and generates actionable analytics tied to that strategy.

The Special Financing Division administers, allocates and establishes funding to qualified medical providers who serve the indigent population. This includes the administration of the Colorado Indigent Care Program established by the Reform Act for the Provision of Health Care for the Medically Indigent, Section 25.5-3-101, et seq., C.R.S.; the administration of the Primary Care Fund, established through Section 21 of Article X of the State Constitution and Section 25.5-3-301, et seq., C.R.S.; the administration of the Old Age Pension Health and Medical Care Fund established through Article XXIV of the Colorado Constitution and Section 25.5-2-101, et seq., C.R.S; the administration of the Medicaid School Health Services Program established by Section 25.5-5-315, et seq., C.R.S.; the administration of the Hospital Provider Fee Model and the Hospital Provider Fee Advisory and Oversight Board established by the Colorado Health Care Affordability Act, Section 25.5-4-402.3, et seq., C.R.S.; the administration of the Nursing Facility Provider Fee Model established by Section 25.5-6-202, et seq., C.R.S.; the administration of the Intermediate Care Facility for Individuals with Intellectual Disabilities (ICF/IID) provider fee established by Section 25.5- 6-204, et seq., C.R.S.; and administration of the Colorado Dental Health Care Program for Low-Income Seniors established by Section 25.5-3-401, et seq., C.R.S. In addition, the work unit researches methods for leveraging federal funds, and funds from other sources, to offset the expenditure of State General Funds to maintain or increase reimbursement levels to qualified medical providers.

We are onboarding new employees using a hybrid approach. The Department supports flexible work arrangements. Depending on the business need and description of the position, we have options that range from hybrid to full-time in the office. Specific discussions about the schedule will be discussed during the offer stage.

Description of Job

This position is the communications subject matter expert for Colorado Healthcare Affordability and Sustainability Enterprise (CHASE) related work including but not limited to: CHASE Board and subcommittees, Hospital Transformation Program, Hospital Quality Incentive Payments, hospital financial and community benefit transparency communication and analysis, hospital policy and payment reform, and related Finance Office communication efforts.

Responsibilities in this position include:

Communication liaison between the Finance Office, the Policy & Communications Office, and HCPF units and state agencies.

Develop, execute, and track communication plans prioritized by the Finance Office in coordination with the Department’s Communication Director and Public Information Officer.

Actively contributes communications subject matter expertise for both internal and external meetings for CHASE and hospital stakeholder related work.

Identify opportunities for stakeholder and speaking engagements related to CHASE related work in consultation with division and office leadership and Finance Office staff.

Draft, revise and review stakeholder communication materials, press materials, and external facing communications, and assists the Public Information Office with press and media strategies.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

RESIDENCY REQUIREMENT:

This posting is only open to residents of the State of Colorado at the time of submitting your application.

Class Code & Classification Description: Marketing and Communications Specialist III (https://dhr.colorado.gov/class-description-and-minimum-qualifications-for-h4k-marketing-communications-specialist) (H4K3XX)

MINIMUM QUALIFICATIONS:

There are two ways to qualify for this position:

Option 1:

Experience Only:

Six (6) years of experience in professional communications, marketing, social media, and/or web design, or closely related experience

OR

Option 2:

Education and Experience:

A combination of related education and/or relevant experience in Communications, Marketing, public Relations, Journalism, English, or a closely related field and/or professional experience in professional communications, marketing, social media, and/or web design, or closely related experience equal to six (6) years

Appropriate education will substitute for the required experience on a year-for-year basis. Relevant education will be calculated as the following:

+ An associate will count as two years of experience

+ A bachelors will count as four years of experience

+ A masters degree will count for six years of experience

+ A doctorate or juris doctorate degree will count for seven years of experience

Preferred Qualifications:

+ Prior state experience related to the duties of this position.

+ Outstanding skills and abilities in verbal and written communications.

+ Experience developing communication plans.

+ Experience writing in a variety of styles and communicating complex technical or health care information for audiences with a range of education attainment, from those with limited literacy to highly educated professionals.

+ Excellent organizational skills; demonstrated ability to set, track, and accomplish priorities, goals, and timetables to achieve maximum productivity, knowing the status of activities at all times.

+ Tech savvy and well-versed with software and web-based applications, including Microsoft Suite and Google Suite.

Knowledge of AP Style Guide.

+ Credibility and confidence; strong interpersonal skills; demonstrated proficiency working collaboratively with internal teams, technical and community partners, and diverse public stakeholders.

+ Critical thinking; ability and motivation to develop creative solutions to complex, interpersonal, process, and systemic challenges.

DEFINITION OF PROFESSIONAL EXPERIENCE: Work that involves exercising discretion, analytical skill, judgment, personal accountability, and responsibility for creating, developing, integrating, applying, and sharing an organized body of knowledge that characteristically is uniquely acquired through an intense education or training regimen at a recognized college or university; equivalent to the curriculum requirements for a bachelor's or higher degree with major study in or pertinent to the specialized field; and continuously studied to explore, extend, and use additional discoveries, interpretations, and application and to improve data, materials, equipment, applications and methods.

CONDITIONS OF EMPLOYMENT

+ All positions at HCPF are security sensitive positions and require that the individuals undergo a criminal record background check as a condition of employment.

+ Employees who have been disciplinary terminated, resigned in lieu of disciplinary termination, or negotiated their termination from the State of Colorado must disclose this information on the application.

APPEAL RIGHTS:

If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email ([email protected]), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.

For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go tospb.colorado.gov; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, atspb.colorado.govunder Rules.

Supplemental Information

How to Apply (https://careers.colorado.gov/how-to-apply) (PLEASE READ CAREFULLY)

Please note that ONLY your State of Colorado job application will be reviewed during the initial screening; if you submit a resume and cover letter, they will be reviewed in later stages of the selection process. Therefore, it is paramount that you clearly describe all your relevant experience on the application itself. Applications left blank or marked "SEE RESUME" will not be considered.

Your application will be reviewed against the minimum qualifications for the position. If your application demonstrates that you meet the minimum qualifications, you will be invited to the comparative analysis process, which is described below.

A complete application packet must include:

1. A completed State of Colorado application.

2. Cover letter describing your interest in Hospital Relations & Communications and why you are qualified for this position.

3. Writing sample - please provide a recent press release or similar public communication.

4. Response to supplemental questionnaire.

Comparative Analysis Process

The comparative analysis process will consist primarily of a review of applications against the minimum and preferred qualifications of this position. Applications will be reviewed in comparison to all others in the applicant pool in order to identify a top group of candidates who may be invited for a final interview. Depending on the size of the applicant pool, additional selection processes may be utilized to identify a top group of candidates. Applicants will be notified of their status via email.

Failure to submit properly completed documents by the closing date will result in your application being rejected.

ADAAA Accommodations : The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

The Department of Health Care Policy & Financing is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, Virginia Miller, at [email protected] .

The Department of Health Care Policy & Financing does not offer sponsored visas for employment purposes.

The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits

Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.

01

All HCPF positions are security sensitive positions and require potential employees to undergo a criminal record background check. As a condition of employment, you will be required to submit to pre-employment screening if offered the position. Are you willing to meet this requirement?

+ Yes

+ No

02

Do you have any relatives or significant others working at the Department of Health Care Policy and Financing? If so, please list their names here. Otherwise, please list N/A

03

Per the requirements of the Step Pay Program implemented on July 1, 2024, any State employee must be paid a rate that is equal to or greater than the appropriate step pay rate within their classification’s pay range based on completed years in their current class series as of June 30. All current and former State employees must ensure that your entire work history within the State Classified System, including at Institutions of Higher Education, is indicated in your application so that your time-in-series can be calculated accurately. Please verify that this information is included in your application in the supplemental questions.

04

Are you willing to accept an offer within the posted salary range?

+ Yes

+ No

05

Former state employees who were disciplinarily terminated or resigned in lieu of termination must disclose the information on the application. In the space below, please provide an explanation as to why the prior termination or resignation should NOT disqualify your application from the current position. Otherwise, please list N/A.

06

A cover letter and writing sample are required along with the completed employment application. Failure to attach the required documents could result in not moving forward in the recruitment process. Did you attach your cover letter and writing sample?

+ Yes

+ No

07

Please describe your experience creating communications materials for audiences with a variety of expertise from laypersons to subject matter experts or professionals.

08

List any additional relevant experience you would like us to consider in determining if you meet the qualifications of this position. Please, include the months and years relevant to the experience you describe.

Required Question

Employer

State of Colorado

Address

See the full announcement by clicking

the "Printer" icon located above the job title

Location varies by announcement, Colorado, --

Website

https://careers.colorado.gov/

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