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Telecommunications Trouble Shooting PC Web Conferencing Services Problem Solving Sk

Requirement id 154417

Job title Analyst

Job location in Madison, WI

Skills required Network Infrastructure, Telecommunications, IT Resource Management, Trouble Shooting PC Web Conferencing Ser

Open Date 24-Jul-2025

Close Date

Job type Contract

Duration 11 Months

Compensation DOE

Status requirement ---

Job interview type ---

Email Recruiter:coolsoft

Job Description Analyst: Network Infrastructure, Telecommunications, IT Resource Management, Trouble Shooting PC Web Conferencing Ser

Start date : 08/11/2025

End Date : 06/30/2026

Submission deadline : 7/31/2025 4:00:00 PM

Client Info : WHS

Note:

* Interview Process: Microsoft Teams with Video

* Duration: 6/30/26 with possibility of extensions

* Onsite or Remote? Candidates MUST be WI residents or willing to relocate to WI prior to starting the role at their own expense. This is a hybrid position, requiring extensive travel to remote sites throughout the state while driving a state fleet vehicle, or when appropriate, use of a personal vehicle with expensed mileage costs.

Description :

The Bureau of Information Technology Services (BITS) at the Wisconsin Historical Society (WHS) manages the technology and computer infrastructure that drives the Agencys business systems. The IT department manages infrastructure and software that supports the WHS Headquarters building, the State Archives Preservation Facility (SAPF), and twelve Historic Sites around the State. This position reports to the Deputy IT Director and works closely with IT team members, facilities &maintenance staff, site leadership,key internal stakeholderssuch as the State Historic Preservation Office (SHPO), and external partners including the Department of Administrations (DOA) Division of Enterprise Technology (DET),providingexpertise and support for a variety of complex technical and network solutions.

TheNetwork Analyst II position is a highly technical role responsible for overseeing and managing multiple competingprojects, championing the modernization of agency infrastructure,and helping to define ongoing supportprocedures including life cycle planning for critical infrastructure, facilities, or building technologies.Additionally, this role requires hands-on physical technology work, not limited to running cables, mounting equipment, installing hardware, and assisting withinfrastructure projects. While not directly responsible for network administration, the Network Analyst II plays a key part in identifying, troubleshooting, and coordinating solutions for network issues in partnership with IT leadership and external service providers.

Working both independently and as part of project teams, the Network Analyst II collaborates with senior technicians, external vendors, and program area stakeholders to ensure the reliable operation of infrastructure technologies across multiple locations while providing guidanceregarding agencynetwork systems, building automation controls, and life-safety technologies including best practices, industry standards, code compliance, and implementation procedures.

Responsibilities

Facilities Technology & Project Support

• Coordinate and oversee the IT related components of installation and ongoing management for agencynetwork infrastructure, surveillance systems,access control equipment, fire or security systems, building automation controls, VoIP systems, etc.

• Coordinate and assist withtechnology setups for new locations, renovations, and infrastructure upgrades.

• Manage external vendors or contractors performingsystem installations andintegrations.

• Frequent travel to WHS and partner locations attending and providing technology expertise in support of numerous Facilities or IT led projects.

Network & Physical Infrastructure Support

• Install, terminate, and maintain network cabling, fiber, and structured wiring for network and facilities technology.

• Perform patching and connectivity troubleshooting at network closets and workspaces.

• Identify network performance issues, coordinate with external network service providers, and submit service requests as needed.

• Support the setup, relocation, and maintenance of networked hardware, including workstations, access points, and facility technology endpoints.

• Assist with physical infrastructure projects, including wiring for security ca

Call502-379-4456 Ext 100for more details. Please provide Requirement id: 154417 while calling.

Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets