• Digital Customer Experience Architect

    Ralliant (Providence, RI)


    Are you passionate about building seamless digital experiences that scale across brands and platforms? We're looking for a **Digital Customer Experience Architect** to lead the design and integration of our digital ecosystem—spanning ecommerce, customer data, and content systems. This is a high-impact role where your work will directly influence revenue growth, customer satisfaction and operational efficiency.

    What You’ll Do

    + Architect and integrate digital platforms across Ecommerce, ERP, CRM, PIM, CMS, and customer data systems.

    + Lead the front-end evolution of BigCommerce Catalyst storefronts using Next.js and headless frameworks.

    + Build and maintain API connectors for dynamic content, product data, and backend systems.

    + Establish and manage code repositories, enforce version control standards, and champion DevOps best practices including CI/CD pipelines, automated testing, and deployment workflows.

    + Drive platform unification and reduce technical overhead while enabling experimentation frameworks (e.g., A/B testing, SEO optimization).

    + Optimize digital experiences for performance, accessibility, SEO, and Core Web Vitals across multiple brands and domains.

    + Collaborate cross-functionally with marketing, product, and IT teams to align digital architecture with business strategy.

    Requirements

    + 7+ years of experience in digital architecture, software engineering, or ecommerce platform development.

    + Strong proficiency with modern JavaScript frameworks (e.g., Next.js, React) and headless commerce architectures.

    + Define, implemen

    + Hands-on experience with BigCommerce or similar ecommerce platforms.

    + Deep understanding of ERP systems (e.g., SAP, Oracle, JDE) and their integration with digital commerce and manufacturing operations.

    + Experience with DevOps tools and practices including CI/CD pipelines, Git-based version control, and automated testing.

    + Demonstrated ability to lead cross-functional initiatives and deliver scalable, high-performance digital solutions.

    + Experience working with development partners and vendors to deliver results.

    + Ability to guide cross-functional teams—without direct reporting lines—by setting technical vision, aligning stakeholders, and driving consensus.

    Preferred Qualifications

    + Experience with manufacturing systems and workflows, especially in relation to product data and fulfillment.

    + Familiarity with PIM, CMS, and customer data platforms (e.g., BigCommerce, Perfion).

    + Knowledge of Core Web Vitals, SEO best practices, and accessibility standards (WCAG).

    + Background in experimentation frameworks and A/B testing tools (e.g., Optimizely, Google Optimize).

    \#LI - TD1

    Ralliant Corporation Overview

    Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life — faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we’re building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world.

    We Are an Equal Opportunity Employer

    Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at [email protected].

    About Dynapar

    Dynapar offers the world's broadest range of encoders, resolvers and accessories for motion feedback control. For 50 years, the four brands of Dynapar have been providing innovative, customized system solutions for virtually any heavy-, industrial, servo- or light-duty application.

     

    We Are an Equal Opportunity Employer. Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at [email protected].

    Pay Range

    The salary range for this position in local currency is 144900.00 - 269100.00