• Client Services Associate

    BAYADA Home Health Care (Honolulu, HI)


    BAYADA Home Health Care has an immediate opening for a remote **Client Services Associate** in our Home Health Division in Hawaii. If you are looking for an exciting career opportunity in a growing industry, a Client Services Manager could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.

    The Client Services Associate will:

    + Provide superior customer service and quality home care

    + Focus on managing coordination of client services and emergent scheduling issues

    + Assist the division in office tasks, process improvement and implementation as directed by the client services manager.

    + Build lasting relationships with clients, referral sources, payors and community organizations

    + Develop strong, communicative relationships with the team in a multi-office environment

    Qualifications for a Client Services Associate:

    + Bachelor degree is preferred but not required.

    + Prior knowledge of/experience with Medicare, HCHB and OASIS a plus

    + Prior medical office or home care experience preferred

    + Demonstrated record of successfully taking on increased responsibility (goal achievement)

    + Ambition to grow and advance beyond current position

    + Strong computer skills required (electronic medical record)

    + Knowledge in AI copilot tools for workflow optimization.

    + Excellent communication and interpersonal skills

    + Ability to work independently with minimal supervision

    + Must be available to work HST hours

    BAYADA Offers:

    + BAYADA offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit, tuition reimbursement and employee assistance program

    + Company issued laptop

    + 100% remote opportunity

    + Base salary, weekly pay

     

    Established in 1975, BAYADA is a non-profit organization that has never been sold, caring for an average of 44,000 clients weekly with 31,500 employees onboard. BAYADA is serving clients in 21 states, 373 offices, 6 countries and growing!

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    As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.

     

    BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here (https://www.bayada.com/50) .

     

    BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.