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Introduction

Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, let’s talk.

Your role and responsibilities

Your Role and Responsibilities

As a Systems Support Apprentice at IBM, you’ll work with a seasoned group of engineers and mentors in supporting our clients systems. You will have the opportunity to apply your software knowledge and experience using the latest tools and technologies.

What is an Apprenticeship?

IBM Apprenticeship Program is an official registered apprenticeship recognized by the Department of Labor (DOL). Every graduate of a Registered Apprenticeship program receives a nationally-recognized credential from the DOL.

During the apprenticeship duration, you will be required to complete specific learning hours and on the job training that has been outlined to ensure you are developing the skills and competencies essential to the role. You will be able to learn and grow at your own pace, but we expect most apprentices will complete their learning within 12 months. Once you graduate and receive your certificate from our apprentice program, you will be eligible to apply to available full-time roles at IBM.

Who you are

An apprenticeship is about learning. We’re seeking candidates who have the following requirements, but we know you’re just getting your career started, and we’re committed to helping you learn and grow. If you’ve had some experience with software programming or support or simply working in a team oriented environment in the past, you’re exactly the type of candidate we’re looking for.

To be successful, you need:

Drive and eagerness to learn

Ability to work independently, and in an efficient and organized manner

Ability to work collaboratively as part of a team

Strong verbal communication skills

Attention to detail

Strong troubleshooting

Knowledge or experience in any one of the following:

System programming

Software problem diagnostics

Operating System z/OS (mainframe)

Information Management System (IMS) software

CICS or Db2 for z/OS

No Visa sponsorship is available.

No Reimbursable relocation is being offered.

Required technical and professional expertise

Required Technical and Professional Expertise

* Willingness to complete the requirements of the apprenticeship program

* Some knowledge or experience with any of the following:

* Operating Systems like Windows, Linux

General networking and infrastructure fundamentals

Server or Storage Management

Preferred technical and professional experience

None

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.