"Alerted.org

Working Title: Case Management Assistant

Job Class: Office and Administrative Specialist, Senior

Agency: Psychology Board

+ **Job ID** : 87717

+ **Location** : St. Paul

+ **Telework Eligible** : Yes/hybrid schedule will be determined after the first three months

+ **Full/Part Time** : Full-Time

+ **Regular/Temporary** : Temporary

+ **Who May Apply** : Open to all qualified job seekers

+ **Date Posted** : 07/24/2025

+ **Closing Date** : 08/4/2025

+ **Hiring Agency/Seniority Unit** : Psychology Board / Psychology Board-AFSCME

+ **Division/Unit** : Health Professional Svs Prog

+ **Work Shift/Work Hours** : Day Shift

+ **Days of Work** : Monday - Friday

+ **Travel Required** : No

+ **Salary Range:** $21.90 - $29.65 / hourly; $45,727 - $61,909 / annually

+ **Classified Status** : Classified

+ **Bargaining Unit/Union** : 206 - Clerical/AFSCME

+ **Work Area** : Psychology Board

+ **End Date** : 09/10/2026

+ **FLSA Status** : Nonexempt

+ Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : No

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

The State of Minnesota's Health Professionals Services Program (HPSP) is a program of the Minnesota Health Licensing Boards that protects the public by providing monitoring services to regulated health professionals who have illnesses that may impact their ability to practice. HPSP is seeking a temporary Case Management Assistant to assist case managers in performing timely intervention, assessment and monitoring of regulated health professionals who may be unable to practice with reasonable skill and safety by reason of illness, use of alcohol, drugs, chemicals, or any other materials, or as a result of mental, physical, or psychological condition. Responsibilities include:

+ Management of authorizations and data.

+ Creation of letters and disbursement of communications.

+ Processing of incoming quarterly compliance reports.

+ Database management and maintenance including troubleshooting and staff training.

+ Providing direct assistance to case management staff.

+ Communicating with participants and other stakeholders.

+ Performing miscellaneous responsibilities.

This position is eligible for a hybrid telework arrangement. With a telework arrangement, onsite attendance will be required for team members or as requested by management to meet business needs. Completion of a telework agreement will be required. Please review the Telework Policy (https://mn.gov/mmb-stat/policies/1422-telework-2025.pdf) for details.

Minimum Qualifications

+ Experience providing customer service or administrative support to diverse stakeholders.

+ Knowledge of communications sufficient to write, prepare, and edit materials, using correct spelling, punctuation, grammar, and sentence construction; communicate effectively with internal and external customers; and explain the reasons for transactions and procedures, rules, and regulations so others understand the information they are being given.

+ Knowledge of standard computer software programs for work processing, presentations, and spreadsheets sufficient to draft and edit documents, produce reports, letters, memos, and other correspondence in appropriate business style.

+ Skills in data entry sufficient to read source document and enter data into specific fields; locate and correct data entry errors; and receive and review source documents, compare documents to database information, and edit, code and correct documents.

+ Ability to interact with others in a courteous manner including use of common courtesy, tact and problem-solving.

+ Ability to maintain participant confidentiality by following state and federal data practices.

Preferred Qualifications

+ Knowledge of cultural competencies and how to work with individuals of varied backgrounds.

+ Knowledge of quality assurance measures and implementation techniques.

+ Ability to learn quickly HPSP enabling legislation, policies and procedures.

Additional Requirements

This position requires successful completion of pre-employment reference checks.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email [email protected] . Please indicate what assistance is needed.