"Alerted.org

Working Title: Legal Secretary

Job Class: State Program Administrator, Technical Specialist

Agency: Human Services Dept

+ **Job ID** : 87790

+ **Location** : St. Paul

+ **Telework Eligible** : No

+ **Full/Part Time** : Full-Time

+ **Regular/Temporary** : Unlimited

+ **Who May Apply** : Open to all qualified job seekers

+ **Date Posted** : 07/24/2025

+ **Closing Date** : 08/06/2025

+ **Hiring Agency/Seniority Unit** : Human Services Dept / DHS Central Office AFSCME

+ **Division/Unit** : DHS - Central Office / Appeals Administrative Supv

+ **Work Shift/Work Hours** : Day Shift, 8:00am - 4:30pm

+ **Days of Work** : Monday - Friday

+ **Travel Required** : No

+ **Salary Range:** $23.26 - $32.79 / hourly; $48,566 - $68,465 / annually

+ **Classified Status** : Classified

+ **Bargaining Unit/Union** : 207 - Technical/AFSCME

+ **Work Area** : C

+ **FLSA Status** : Nonexempt

+ Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify.

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

As a Legal Secretary, you will provide advanced legal and technical support services to appeals activities for state fair hearings and the MNsure Marketplace. The incumbent will function as a more advanced member of the primary legal and administrative support staff responsible to facilitate program integrity and the efficient operations of the Division which processes 18,000 to 20,000 appeals each year. The incumbent will accomplish this by evaluating, monitoring and processing appeal activity for accurate and prompt assignments of appeals.

Responsibilities include but may not be limited to:

+ Reviewing, researching and docketing new appeals.

+ Assigning parties and appeal types.

+ Scheduling hearings for human services judges.

+ Acting as a point of contact with parties and the public and educating them about the appeal process.

+ Resolving appeals processing and technical issues, or when necessary, elevating the issue to management.

+ Mentoring other support staff on resolving complex appeal processing issues.

Minimum Qualifications

_**To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month, day and year for each job held.**_

One (1) years’ experience with human services programs or working in a law office. Experience must demonstrate:

+ Knowledge of human services laws and programs.

+ The ability to research and interpret information related to human services programs found in various databases.

+ Customer Service skills sufficient to provide prompt, courteous and accurate information to customers in person, on the phone, and through e-mail and other written correspondence.

+ Data Entry skills sufficient to input data quickly and accurately.

Preferred Qualifications

+ **Strong human relations and communication skills; communicate clearly and professionally both verbally and in writing; respond openly to requests and concerns.**

+ **Understanding of the DHS organization, its human services programs and relationships with counties, tribes, providers, and communities.**

+ **Business Analyst experience.**

+ **Legal and policy analysis and experience with data practices and data sharing.**

+ Variety of experiences working effectively with others from different backgrounds and cultures.

Additional Requirements

REFERENCE/BACKGROUND CHECKS – DHS will conduct reference checks to verify job-related credentials and a criminal background check prior to appointment.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email [email protected] . Please indicate what assistance is needed.