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Graduate Developer Content Designer

Job Description:

Sage is the global market leader in AI-powered Enterprise Resource Planning (ERP) software. Trusted by millions of customers worldwide, we’re 13,000 innovators delivering top-notch cloud technology and support for businesses and communities so they can do more of what they love. As part of Sage, Sage Intacct provides small and medium-sized businesses with cloud-based financial solutions.

You'll be mentored by a Senior Technical Writer and contribute to developer-focused documentation. Your work will involve writing and updating content for both internal and external developers, helping them effectively use Sage Intacct APIs. You'll be at the forefront of developer documentation, with opportunities to innovate—such as supporting the launch of our new developer portal.

Success in this role requires a passion for writing and collaborating with developers. You'll treat developers as valued customers, guiding them through everything from getting started guides to detailed API references. Your content will empower them to extend Sage Intacct and integrate with its financial data by providing clear, useful, and accessible information.

Day-to-Day Snapshot

As a Developer Content Designer, your daily work will be dynamic and impactful. Here’s what you can expect:

• Crafting Clear Documentation

You'll create technical content that simplifies complex concepts, making them accessible to a broad audience. Your writing will be clear, concise, and free of unnecessary jargon.

• Ensuring Accuracy

You'll fact-check and validate technical details to ensure all documentation is accurate, reliable, and up to date.

• Continuous Learning

You'll participate in workshops and training sessions to sharpen your technical writing skills and deepen your understanding of the tools and technologies you support.

• Building API Expertise

You'll develop a strong understanding of APIs—especially Sage Intacct APIs—so you can create content that helps developers integrate and extend our platform effectively.

• Writing for Diverse Audiences

You'll produce documentation for both internal development teams and external partners. Whether it's internal guides or public-facing API references, your work will help developers get the most out of our tools.

This is a hybrid role – three days per week in the Ponce City Market office

Key Responsibilities:

•𝐡𝐚𝐭 𝐰𝐢𝐥𝐥 𝐦𝐚𝐤𝐞 𝐲𝐨𝐮 𝐬𝐮𝐜𝐜𝐞𝐬𝐬𝐟𝐮𝐥?

We are open to all backgrounds, however there are a few skills and experiences that will help you thrive. You’ll need to be a Graduate, and whilst we’re open to different degree disciplines, the role is ideal for students from an English, Communications, UX or Technical Writing background.

Alongside this you’ll have,

• Technical writing experience (preferred)

• Ability to convey complex matters in simple terms

• Excellent command of oral and written English

• Experience with the Open API specification and REST APIs is desired

• Experience with GitHub, YAML, JavaScript preferred

• Original writing samples that illustrate an ability to clearly explain complex topics

• Desire to advocate for developer users.

• Ability to work calmly and maintain good judgment in a fast-changing environment

• Ability to think, plan, and execute on multiple projects simultaneously with outstanding attention to detail

•𝐡𝐚𝐭 𝐜𝐚𝐧 𝐲𝐨𝐮 𝐞𝐱𝐩𝐞𝐜𝐭 𝐟𝐫𝐨𝐦 𝐭𝐡𝐞 𝐩𝐫𝐨𝐜𝐞𝐬𝐬?

1. Apply online with CV/Resume

2. Complete a gamified science-driven assessment via Harver, to help us accurately assess if you are aligned to our values and behaviours, whilst removing any risk of unconscious bias from our process

3. Complete a short video interview to really bring your resume to life.

4. If your video interview is successful, you’ll be invited to an Assessment Centre at one of our Sage offices.

5. Successful candidates will join our Graduate Programme on 1 October 2025.

As we receive a high volume of applications, you may receive a delayed response to your video interview. We thank you for your patience.

Here at Sage, we are committed to inclusivity for all, so if there any adjustments that would help you thrive in the application process or beyond, please reach out to us [email protected]

Function:

Product Delivery

Country:

United States

Office Location:

Atlanta

Work Place type:

Hybrid

Advert

Working at Sage means you’re supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions.

Our colleagues are the best of the best. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential.

Learn more about working at Sage:sage.com/en-us/company/careers/working-at-sage/

Watch a video about our culture:youtube.com/watch?v=h1-vs3zIpnc

We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out [email protected].

Learn more about DEI at Sage:sage.com/en-us/company/careers/diversity-equity-and-inclusion/

Equal Employment Opportunity (EEO)

Sage is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities.

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Sage will be based on merit, qualifications, and abilities. Sage does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, protected disability, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable law.