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Manager, Product Data Compliance
- Marriott (Bethesda, MD)
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Additional Information
**Job Number** 25116926
**Job Category** Sales & Marketing
**Location** Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States, 20814VIEW ON MAP (https://www.google.com/maps?q=Marriott%20International%20HQ%2C%207750%20Wisconsin%20Avenue%2C%20Bethesda%2C%20Maryland%2C%20United%20States%2C%2020814)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Management
JOB SUMMARY
Manager, Product Data Compliance will contribute to the evolution of Marriott to become “The World’s Favorite Travel Company” by infusing data-collection accuracy, stability and governance into the Product organization. This role will work closely with Product leaders and key stakeholders to ensure data collection processes used for product decisions follow required compliance rules The Product Performance team will partner closely with the Manager, Product Data Compliance to ensure data collection requirements are accurately built and maintained.
The ideal candidate is a proven documentation and coordination expert with large brands that can motivate teams, has deep experience in working with many different teams, both internal and external, demonstrates the ability to juggle multiple projects at the same time, a willingness to learn and continuously update knowledge around constantly changing privacy regulations, and ultimately has a passion for the travel business and delivering great products that consumers love.
CANDIDATE PROFILE
Education and Experience
• 4+ years’ experience in coordinating compliance projects across multiple internal and external teams, demonstrating progressive career growth and a pattern of exceptional performance
• Three or more years’ experience building detailed documentation for complex ecosystems
• Three or more years’ experience ensuring all relevant teams are following Standards & Guidelines
• Experience managing and defining process improvements to support a multitude of teams.
• Demonstrated ability to deliver results under difficult conditions, particularly when faced with complexity and ambiguity.
CORE WORK ACTIVITIES
Be collaborative and agile
• Work with Product leaders to explain and ensure digital data collection is following legal compliance rules
• Work with external Agencies and Partners to document all data collection and ensure it is following compliance rules
• Work with Legal and Security teams to maintain knowledge of evolving data collection compliance globally
Be strategic and creative
• Build a flexible data collection documentation framework which can accurately adjust to ongoing Legal guidance changes
• Digital data collection documentation and compliance which is intuitive and easy to consume
Be analytical and results focused
• Help Product teams understand and contribute to accurate and stable data collection compliance strategies
• Work with all teams who utilize data downstream from the collection point to make sure the data flow is fully documented
Be a great leader of others
• Listen, prioritize, and respond to feedback from colleagues, stakeholders, and supervisors
• Train and evangelize data collection standards and governance across Brand, Marketing, Digital, IT, and external Vendor teams
Managing and Conducting Human Resources Activities
• Promotes the fair and equitable treatment of employees.
• Facilitates regular, ongoing communication in department (e.g., staff meetings).
• Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with customer and employees.
• Incorporates customer satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.
• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for performance goals.
• Solicits employee feedback.
• Utilizes an “open door policy” and reviews employee satisfaction results to identify and address employee problems or concerns.
• Promotes adherence to policies consistently, follows disciplinary procedures and documents items according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
• Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.
• Champions change ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.
• Identifies talents of direct reports and their teams and assists with their growth and development plans.
MANAGEMENT COMPETENCIES
Leadership
• **Communication** - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
• **Leading Through Vision and Values** - Keeps the organization's vision and values at the forefront of decision making and action.
• **Managing Change** - Initiates and/or manages the change process and energizes it on an ongoing basis, taking steps to remove barriers or accelerate its pace; serves as role model for how to handle change by maintaining composure and performance level under pressure or when experiencing challenges.
• **Problem Solving and Decision Making** - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.
• **Professional Demeanor** - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
• **Strategy Development** - Develops business plans by exploring and systematically evaluating opportunities with the greatest potential for producing positive results; ensures successful preparation and execution of business plans through effective planning, organizing, and on-going evaluation processes.
Managing Execution
• **Building a Successful Team** - Uses an effective interpersonal style to build a cohesive team; inspires and sustains team cohesion and engagement by focusing the team on its mission and importance to the organization.
• **Strategy Execution** – Ensures successful execution across of business plans designed to maximize customer satisfaction, profitability, and market share through effective planning, organizing, and on-going evaluation processes.
• **Driving for Results** - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
Building Relationships
• **Customer Relationships** - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company’s service standards.
• **Global Mindset** - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
• **Strategic Partnerships** - Develops collaborative relationships with fellow employees and business partners by making them feel valued, appreciated, and included; explores partnership opportunities with other people in and outside the organization; influences and leverages corporate and continental shared services and/or discipline leaders (e.g., HR, Sales & Marketing, Finance, Revenue Management) to achieve objectives; maintains effective external relations with government, business and industry in respective countries; performs effectively as a liaison between locations, disciplines, and corporate to ensure needed resources are received and corporate strategies are understood and executed.
Generating Talent and Organizational Capability
• **Organizational Capability** - Evaluates and adapts the structure of assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
• **Talent Management** - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
Learning and Applying Professional Expertise
• **Business Acumen** - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.
• **Continuous Learning** - Actively identifies new areas for learning; regularly creates and takes advantage of learning opportunities; uses newly gained knowledge and skill on the job and learns through their application.
• **Strategy Knowledge** - Understanding and utilizing professional skills and knowledge in a specific functional area to conduct and manage business operations and generate innovative solutions to approach function-specific strategic work challenges.
• **Basic Competencies** - Fundamental competencies required for accomplishing basic work activities.
o **Basic Computer Skills** - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
o **Mathematical Reasoning** - Adds, subtracts, multiplies, or divides quickly, correctly, and in a way that allows one to solve work-related issues.
o **Oral Comprehension** - Listens to and understands information and ideas presented through spoken words and sentences.
o **Reading Comprehension** - Understands written sentences and paragraphs in work related documents.
o **Writing** - Communicates effectively in writing as appropriate for the needs of the audience.
The salary range for this position is $93,300 to $152,600 annually. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits, and may include other incentives such as stock awards and deferred compensation plans. Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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