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Sr Business Systems Engineer

Requisition ID:

70668

Date:

Jul 16, 2025

Location:

Williamsport, Pennsylvania, US

Department:

Operations

Description:

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.

Candidates should live within 50 miles of the Williamsport, PA location

Job Summary

Responsible for the development and maintenance of Business Intelligence applications for local operations. Reports directly to the Engineering Manager. Provides a link between the Operations team and the technology required to extract insights from business data. Works with business unit managers and functional leads to define and develop relevant and reliable BI solutions and ensures that they are scalable, well-documented, tested, and trained.

Essential Duties and Responsibilities

+ Designing and implementing Business Intelligence (BI) solutions throughout the organization.

+ Establishing and developing relationships with key internal stakeholders to understand the distinct BI needs across all business departments and support the service delivery.

+ Building and preserving productive relationships with a broader business network, IT associates, and vendors, while addressing and resolving potential issues.

+ Aiding in the creation of a uniform approach towards the execution of BI projects.

+ Overseeing multiple BI projects, ensuring smooth progression from inception to completion.

+ Offering maintenance services for existing BI solutions and serving as the primary escalation point for issues related to BI projects.

+ Bridging the gap between business necessities and technical considerations, negotiating solutions, and encouraging creativity when feasible.

+ Contributing to the ongoing growth and delivery of BI services, inclusive of projects, while ensuring constant protection and security of business data.

+ Define and translate business rules and processes into S4 Hana data solutions

+ Lead projects impacting data integration for manufacturing KPI’s

+ Providing guidance, templates, reporting and instructions to Supply Chain, Operations, Quality, Warehousing and Finance regarding the required maintenance of Master Data and transactions.

+ E.g. Tier meeting dashboards, reports such as OEE, scrap, sales & absorption

+ Supporting equipment interfacing needs.

+ E.g. Intouch & Edart MRP’s

+ Supports and continuously improves procedures and processes related to but not limited SAP S4 Hana & Power Bi.

+ Other duties as assigned.

Additional Responsibilities

Education

+ Bachelor's Degree in Engineering or another scientific area or equivalent experience required

Work Experience

+ Related SAP & Power BI Work Experience: Minimum 5 years of experience

+ A minimum of 5 years’ experience in a Business Analyst role or a similar position with relevant experience.

+ Experience in delivering or managing BI projects.

+ Familiarity with high-volume manufacturing operations.

+ Proven ability to manage multiple projects simultaneously, demonstrating excellent multitasking and prioritization skills.

+ Proficiency in translating technical language into comprehensible terms.

+ Experience in implementing, configuring, and testing BI solutions.

+ Experience in developing within the Microsoft Power Platform environment, with a focus on Power BI, Power Automate, and Power Apps.

+ Working knowledge of Microsoft Power BI Desktop, management of Microsoft Teams groups, OneDrive storage, and Microsoft SharePoint.

+ Proficiency in using Microsoft 365 applications, with an understanding of its interconnections with Microsoft SharePoint and Microsoft Power Platform.

+ Experience in data extraction, cleansing, and integration.

+ Understanding of Lean Manufacturing principles, such as Value Stream Maps, Continuous Improvement, and Kaizen.

Preferred Knowledge, Skills and Abilities

+ Good knowledge of LEAN and 6 sigma manufacturing principles

+ Knowledge of statistical tools and Minitab

+ cGMP knowledge

+ Able to be aware of all relevant standard operating procedures as per Company policy as they are related to the position covered by this Job Description

+ Support and contribute to Lean Sigma programs and activities towards delivery of the set target

+ Able to comply with the company's safety and quality policies at all times

License and Certifications

+ Manufacturing\Six Sigma Green Belt Certification within 1 Year required

Travel Requirements

20%: Up to 52 business days per year

Physical Requirements

Light-Exerting up to 20lbs/9kg of force frequently, and/or negligible amount of force frequently constantly to move objects.

Additional Requirements

+ Self-motivated, results- and solution-oriented personality

+ Very good organizational and project management skills

+ Highly analytical and structured way of working

+ Ability to successfully collaborate with teams across different countries and organizational levels

+ Fluent in English

+ Proficient in Microsoft based programs

+ Ability to assert technical solutions and standards in an international environment

+ Excellent communication skills and ability to collaborate well with people across different countries

+ Manage working with colleagues in different time-zones

+ Able to routinely use standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Position operates in a professional office environment. May stand or sit for extended periods of time

+ Must be able to communicate effectively with written and oral skills, make quick decisions, interpret data, read and write, speak in front of groups, express and exchange ideas, understand direction and adhere to procedures

+ Organizational skills will enable planning, prioritization and achievement of goals especially of importance for the successful execution of related activities

+ Read and interpret data, information and documents

+ Must maintain the ability to work well with others in a variety of situations

+ Must be able to multi-task, work under time constraints, problem solve, and prioritize

+ Ability to make independent and sound judgments

+ Observe and interpret situations, analyze and solve problems

West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening and/or drug screening.

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