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Join us at Entrust 

At Entrust, we’re shaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible, global workplace, we empower careers, foster collaboration, and build solutions that help keep the world moving safely.

Get to Know Us 

Headquartered in Minnesota, Entrust is an industry leader in identity-centric security solutions, serving over 150 countries with cutting-edge, scalable technologies. But our secret weapon? Our people. It’s the curiosity, dedication, and innovation that drive our success and help us anticipate the future.

Entrust Corporation is filing an application for permanent alien labor certification for the

following position: Senior User Researcher job opportunity located in Shakopee, MN.

Job Duties: Design and validate survey and interview-based approaches to measuring quality of

user experience (UX) for AI-powered digital identity technology solutions. Conduct applied UX

research (UXR) to understand our U.S.-based customer groups and guide company-level strategic

decision-making for the development and enhancement of end-user experience. Design, organize,

and conduct primary research, exploring the behaviors and motivations of customers through

various qualitative methods. Work directly with product teams to ensure UXR learning is integrated

into the product development process and our research roadmap delivers insight in time for key

milestones. Partner with growth and sales-related initiatives to develop an approach to passive

learning during the sales process, and develop relationships with customers to increase access to

insight touchpoints. Create easy to consume content that develops customer empathy across the

company and influences decisions that impact company direction. Act as key contributor in

growing the maturity of our User Research practice. Improve the quality of our work through

attention to detail, strategic thinking, problem-solving, impeccable craft, and by actively developing

the work of other user researchers and continuing to build out our research processes and the user

research depository. This is a fully remote position - may work from any location within the United

States.

Requirements: Requires Master's degree (or foreign equivalent) in Market Research, International

Studies, Business, or related field of study; plus 36 months of experience as a Design Researcher,

User Researcher, or other occupation involving research for customer engagement and/or

experience. Requires demonstrated experience in: Designing and carrying out user surveys and

interviews for technology solutions. Working with product development teams to implement

findings of UXR into technology solutions. Heuristic evaluation of end-user experience for

technology solutions. Moderated and unmoderated usability testing. Customer insights software,

including Dovetail. UX research for digital identity solutions, including Onfido Studio and Motion.

Development of research taxonomies, and guidelines for conducting end-user research.

Wage Range: $180,217 – $190,217 per year

Apply: Online at http://entrust.com.

At Entrust, we don’t just offer jobs – we offer career journeys. Here is what you can expect when you join our team:

+ Career Growth: Whether you’re a budding developer or a seasoned expert, we’re invested in your professional journey. With learning-forward initiatives and exciting challenges, your growth is our priority.

+ Flexibility: Life is all about balance. Whether you’re remote, hybrid, or on-site, we offer flexible options that fit your lifestyle.

+ Collaboration: Here, your voice matters. Our teams thrive on sharing ideas, brainstorming solutions, and working together to build a better tomorrow.

We believe in securing identities—but it doesn’t stop there. At Entrust, we’re passionate about valuing all identities. Our culture is built on diversity, inclusion, and respect. From unconscious bias training for our leaders to global affinity groups that connect colleagues across the globe, we’re creating a community where everyone is encouraged to be themselves.

Ready to Make an Impact? 

If you’re excited by the prospect of innovating, growing your career, and collaborating in a dynamic environment, Entrust is the place for you. Join us in making a difference. Let’s build a more secure world—together.

Apply today! 

For more information, visit www.entrust.com (http://www.entrustdatacard.com/) .  Follow us on, LinkedIn (https://www.linkedin.com/company/entrust/) , Facebook (https://www.facebook.com/DiscoverEntrust/) , Instagram (https://www.instagram.com/discoverentrust/) , and YouTube (https://www.youtube.com/channel/UCsSZJjR1jryt134rkhK5Mhg)

Compensation Range:

The pay range for this position is $180,217 - $190,217 per year (in the primary posting location). Actual compensation will be determined based on geographic location, education, skills and experience. In addition to your pay, Entrust offers eligible colleagues and their dependents comprehensive health and well-being programs which include medical, vision, dental, a generous 401(k) matching contribution, life and disability insurance, mental health coaching, virtual fitness programs, paid personal time off plus 12 paid holidays, parental leave and education reimbursement. Please speak with the recruiter for more details. Note: Benefit and Compensation programs are subject to eligibility requirements and other terms of the applicable plan or program. Entrust has the right to end, suspend or amend any of its plans at any time in whole or in part.

_For US roles, or where applicable:_

Entrust is an** **EEO/AA/Disabled/Veterans** **Employer

_For Canadian roles, or where applicable:_

Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities.

_If you require an accommodation, contact_ [email protected]_ _._

Recruiter:

Steve Donahue

[email protected]

Entrust is an innovative leader in identity-centric security solutions, providing an integrated platform of scalable, AI-enabled security offerings. We enable organizations to safeguard their operations, evolve without compromise, and protect their interactions in an interconnected world – so they can transform their businesses with confidence. Entrust supports customers in 150+ countries and works with a global partner network, we are trusted by the world most trusted organizations.