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  • ServiceNow Data Architect - INTL India

    Insight Global (Johnston, IA)



    Apply Now

    Job Description

    Insight Global is seeking a CMDB & CSDM ServiceNow Data Architect to be an instrumental part in building and maintaining the data backbone that supports our client's IT Service Management (ITSM), Event Management, and automation strategies. They will work with

     

    You will architect, implement, and govern the Configuration Management Database (CMDB) and Common Service Data Model (CSDM) within ServiceNow, ensuring these platforms enable operational excellence and digital transformation.

     

    Your work will include developing roadmaps for data architecture evolution, integrating event management capabilities, and maximizing the value of ServiceNow across the enterprise.

     

    • Develop and maintain a clear roadmap for CMDB and CSDM maturity, aligning with Cortevas ITSM and Event Management objectives and leveraging ServiceNows evolving capabilities.

    • Structure and optimize the CMDB/CSDM to support advanced Event Management, including event correlation, automated incident response, and proactive impact analysis.

    • Serve as the subject matter expert for ServiceNow CMDB, CSDM, and Event Management modules, ensuring optimal configuration, integration, and utilization.

    • Partners with ITSM process owners, ServiceNow platform teams, and business stakeholders to ensure data models and event management processes meet organizational needs.

    • Regularly assess and enhance ServiceNow-based data structures, integrations, and event management processes to adapt to changing business and technology landscapes.

     

    Pay Rate will range depending on experience ($40 - $50/hr)

     

    We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

     

    To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

     

    Skills and Requirements

     

    - 7+ years of experience with ServiceNow CMDB, CSDM, and Event Management Modules

     

    (configuration, customization, and integration)

     

    - Experience developing and executing roadmaps for data architecture

     

    - Experience designing, implementing, and governing large scale CMDB solutions

     

    - Deep understanding of ITIL v3/v4 (configuration management & event management)

     

    service asset & configuration management aka SACM is a plus

     

    - Experience integrating discovery tools, monitoring platforms and external data sources with ServiceNow - Ability to troubleshoot advanced data and event management issues

     

    - ServiceNow Certified System Administrator (CSA), Certified Implementation Specialist (CIS) in CMDB, CSDM, or Event Management; ITIL, Agile, or PMP certifications.

     

    - Familiarity with ServiceNow Discovery, Service Mapping, and IT Operations Management modules.

     

    - Experience in large, regulated, or complex organizational environments.

     

    - Understanding of Agile or DevOps methodologies and their application to ITSM, data architecture, and event management. null

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].

     


    Apply Now



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