• Quality Specialist

    Insight Global (Boston, MA)


    Job Description

    The Quality Specialist works cross-functionally to support multiple departments day-to-day documentation and training lifecycle activities within the Document Management System (DMS) and Learning Management System (LMS). The Quality Specialist works with a high degree of independence and is adept at troubleshooting problems, with an emphasis on critical thinking skills. This is a multifaceted, fast paced position that requires excellent time management, organization, prioritization and communication skills.

     

    The compensation for this role ranges from $30/hr to 38/hr depending on skillset, education, and years of experience. Benefits are also offered for this role.

     

    We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

     

    To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

    Skills and Requirements

    • Bachelors degree and 2-4 years of relevant work experience, or relevant comparable background

    • Experience with data entry, working in a regulated industry, or DMS and/or LMS

    • Proficient in Zoom, Teams and the Microsoft Office suite of products, particularly MS Word.

    • Strong attention to detail and work ethic.

    • Highly organized and self-motivated. · Experience with Cornerstone OnDemand LMS and/or Veeva DMS

    • Essential skills and knowledge

    o Strong problem-solving skills

    o Learning analytics and data analysis techniques

    o Excellent verbal and written communication skills

    o Experience and ability to work effectively with a wide range of people, demonstrating high emotional intelligence

    o Highly developed interpersonal skills

    o Manage multiple projects concurrently with aggressive deadlines

    o Adapt and thrive in a fast-paced, changing environment

    O Willing to work flexible hours and days, when needed null

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].