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Description

Robert Half is seeking a temporary IT Support Specialist in Tucson, AZ. Basic responsibilities are troubleshooting computer issues, like printers not working, email setup and other issues.

1. Respond to help desk tickets and user support requests in a timely, courteous, and professional manner.

2. Provide technical assistance to resolve hardware, software, network, and printer issues for both local and remote

users.

3. Troubleshoot, repair, update, and maintain computer hardware and software.

4. Set up, configure, and maintain desktops, laptops, mobile devices, and related peripherals.

5. Install, update, and configure operating systems, software applications, and system utilities.

6. Provide on-site and remote support through various channels, including phone and remote access tools.

7. Support remote staff by configuring and troubleshooting secure remote access tools.

8. Assign priority levels to support requests, seek supervisor clarification and assistance when needed, and propose

viable workarounds as appropriate.

Requirements

1. Respond to help desk tickets and user support requests in a timely, courteous, and professional manner.

2. Provide technical assistance to resolve hardware, software, network, and printer issues for both local and remote

users.

3. Troubleshoot, repair, update, and maintain computer hardware and software.

4. Set up, configure, and maintain desktops, laptops, mobile devices, and related peripherals.

5. Install, update, and configure operating systems, software applications, and system utilities.

6. Provide on-site and remote support through various channels, including phone and remote access tools.

7. Support remote staff by configuring and troubleshooting secure remote access tools.

8. Assign priority levels to support requests, seek supervisor clarification and assistance when needed, and propose

viable workarounds as appropriate.

Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .