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Position Details

Position Information

Announcement Number STAFF - VA - 26056

For questions regarding this position, please contact:

Search Support at [email protected] or 406-994-6468

Classification Title Events/Promo Coord II

Working Title Event/Promotions Coordinator II

Brief Position Overview

Conference and Event Services is searching for a new team member! Our team strives to deliver service excellence in everything we do.

Position Number 4N0301

Department Conference & Event Services

Division Auxiliary Services

Appointment Type Classified

Contract Term Fiscal Year

Semester

If other, specify From date

If other, specify End date

FLSA Non-Exempt

Union Affiliation FOCUS-MFPE

FTE 1.0

Benefits Eligible Eligible

Salary $24.04 per hour, commensurate with experience, education, and qualifications.

Contract Type Classified Hourly

If other, please specify

Recruitment Type Open

Position Details

General Statement

Housed in the Strand Union Building, Conference and Event Services (https://www.montana.edu/cs/) ( CES ) supports MSU and the surrounding community by providing planning and logistical support for conferences, events, meetings, camps and activities through the scheduled and contracted use of the Strand Union Building, Inspiration Hall, and other University assets.

Duties and Responsibilities

The Event Coordinator serves as a primary contact and an event manager for the areas that the department schedules/reserves. As the face of CES (and an ambassador of MSU ), the Event Coordinator works with a wide variety of clientele ranging from student organizations and MSU departments to high profile events that shape public opinion of the university and its facilities.

Event Coordinators focus on one of three client groups: MSU Students, MSU Campus Partners, or Summer Conferences & Housing. The team works closely together and are cross-trained to assist with any group during busy periods or absences. Duties include:

+ Research and reserve space across campus and off-campus

+ Communicate MSU and building policies while ensuring compliance with contracts and insurance requirements

+ Work within customers’ budget constraints

+ Write contracts and monitoring invoicing/billing

+ Design room set-ups

+ Coordinate with other campus services as needed

+ Determine security needs for events

+ Onsite event management

+ Direct human resources during set-up, change overs and at events

+ Maintain computerized reservation system

+ Coordinate and communicate the SUB’s hours and the hours of the various retail operations housed therein

+ Actively contribute to the team by performing other duties as needed in support of the department’s mission

Required Qualifications – Experience, Education, Knowledge & Skills

+ Bachelor’s degree plus three years of full-time progressively responsible administrative experience in a busy office setting or an equivalent combination of education and experience.

+ Proficient experience using computers and various software applications.

+ Extensive customer service experience dealing effectively and diplomatically with a variety of people.

Preferred Qualifications – Experience, Education, Knowledge & Skills

+ Experience with reservation, scheduling and/or diagramming software.

+ Experience with event management, conference services or guest services.

+ Leadership/Supervisory experience coordinating and directing the work of others.

The Successful Candidate Will

+ Provide excellent customer service at every point of contact

+ Accurately perform duties in a high traffic office environment with frequent interruptions

+ Work under the stress of various deadlines while completing multiple tasks in a timely manner

+ Operate work related equipment and software

+ Demonstrate effective interpersonal skills in a team oriented environment

+ Accurately create business correspondence

+ Demonstrate effective communication skills

+ Demonstrate effective research and problem solving skills

+ Follow and explain policies and procedures

+ Manage difficult situations appropriately and professionally; and demonstrate excellent conflict resolution skills

+ Consistently exercise initiative and good judgment

+ Prioritize and organize workload

+ Exhibit a strong sense of self-motivation and self-management

+ Have excellent attention to detail, accuracy and timeliness while adapting to changing priorities

+ Maintain thorough records along with confidentiality of information

+ Share job duties with co-workers as needed

+ Conduct work in a pleasant, professional manner and represent the department to others in a professional and courteous manner

Position Special Requirements/Additional Information

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts Montana State University’s rights to assign or reassign duties and responsibilities to this job at any time.

+ Will occasionally work nights, weekends and holidays depending on departmental need and event schedule.

Physical Demands

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.

+ Normal office environment.

+ Work for long periods of time at a computer or on the telephone.

+ Occasionally move and place event supplies and materials up to 30 lbs and of various shapes and sizes.

+ Occasionally move tables, chairs and other furniture and equipment during set-ups and tear-downs.

+ Occasionally work outside and in inclement weather.

This position has supervisory duties? No

Posting Detail Information

Number of Vacancies 1

Desired Start Date Upon completion of successful search

Position End Date (if temporary)

Open Date

Close Date

Applications will be:

Screening of applications will begin on August 8, 2025; however, applications will continue to be accepted until an adequate applicant pool has been established.

Special Instructions

Please address the qualifications in your cover letter and resume.

Questions? Contact: Search Support at [email protected] or 406-994-6468.

EEO Statement

Montana State University is an equal opportunity employer. MSU does not discriminate against any applicant on the basis of race, color, religion, creed, political ideas, sex, sexual orientation, gender identity or expression, age, marital status, national origin, physical or mental disability, or any other protected class status in violation of any applicable law.

In compliance with the Montana Veteran’s Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference, please complete the veteran’s preference information located in the Demographics section of your profile.