• Quality Assurance Specialist

    Adecco US, Inc. (Los Angeles, CA)


    Job Summary

    We are seeking a **Quality Assurance Specialist** to ensure our products and operations comply with all applicable U.S. federal, state, and local regulations. This role will play a critical part in bridging communication with our global headquarters, overseeing product compliance, import documentation, product quality-related customer claims (VOC), and regulatory audits. You will be a key contributor in maintaining operational excellence in a fast-growing beauty retail environment.

    What You'll Do

    + Review and approve product documentation for store onboarding, including ingredient lists and label compliance in accordance with U.S. regulations

    + Evaluate claims, marketing materials, and packaging to ensure regulatory accuracy

    + Manage and investigate product quality-related customer claims (VOC), and lead response efforts for product recalls or regulatory inquiries (e.g., FDA, state agencies)

    + Ensure compliance of physical retail operations with local legal and regulatory standards

    + Provide training and guidance to store staff on compliance-related matters

    + Manage import documentation and respond to customs-related issues to ensure smooth clearance and delivery

    + Maintain regular communication with our global headquarters regarding product specifications, documentation, and compliance updates

    + Establish, maintain, and enhance compliance policies in accordance with U.S. federal and state regulatory requirements

    + Monitor changes in product regulations (e.g., MoCRA, FD&C Act) and proactively recommend necessary updates

    + Review supplier audit documentation and conduct on-site inspections when necessary to ensure manufacturing practices meet quality and regulatory standards

    Qualifications

    + 5-10 years of experience in quality assurance, preferably in a U.S.-based beauty or personal care platform

    + Bachelor's degree or higher in a relevant field (e.g., Chemistry, Biotechnology, Life Sciences)

    + In-depth understanding of U.S. and international regulatory frameworks (FDA, ISO standards, etc.)

    + Strong analytical and problem-solving skills, with the ability to interpret complex regulatory requirements

    Preferred Qualifications

    + Experience working in quality assurance roles at major U.S. beauty retailers or platforms

    + Multilingual capabilities preferred

    + Experience with ISO 22716 certification or compliance (GMP for cosmetics)

    + Familiarity with cross-border operations and global supply chain regulatory challenges

    About the job

    **Location:** Los Angeles, CA

    **Employment Type:** Full-time

    **Pay Range:** $75,000 - $98,000/year + Eligible for annual performance-based bonus

    **Benefits:** 401(k) with Company Match, Employee Discount Program, Lifestyle Allowance, Mobile Phone Plan Reimbursement, Comprehensive Health/Dental/Vision Insurance, Generous Paid Time Off, Flexible Work Hours, Wellness Days, Creative Days, Monthly Team Building Budget and more!

    **Pay Details:** $75,000.00 to $98,000.00 per year

     

    Equal Opportunity Employer/Veterans/Disabled

     

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

    The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

    + The California Fair Chance Act

    + Los Angeles City Fair Chance Ordinance

    + Los Angeles County Fair Chance Ordinance for Employers

    + San Francisco Fair Chance Ordinance