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Natural Language Processing & Intelligent Systems, Emerging Talent Intern

Job ID: 12441

Business Unit: New York City Transit

Regular/Temporary: Intern

Department: NYC Transit Authority

Date Posted: Jul 25, 2025

Description

Department: NYCT - Subways

Position Title: Natural Language Processing and Intelligent Systems, Emerging Talent Intern

Hourly Rate: $19.00 (Undergraduate)

OVERVIEW OF DEPARTMENT:

The Office of the Vice President, Service Delivery at New York City Transit (NYCT) is responsible for overseeing the daily operations of the subway system to ensure safe, reliable, and efficient service for millions of riders. The office provides strategic leadership and operational oversight across subdivisions, including the Field Operations, Operations Control Center, and Field Operations Support.

RESPONSIBILITIES:

+ Collect and clean sample documents for dataset

+ Build NLP models

+ Design and test classification/tagging algorithms

+ Collaborate with Service Delivery Staff

+ Develop prototypes and dashboards

+ Document code, models, and workflows

+ Stay up to date on AI/NLP advancements

+ Present findings and working demos

PROJECTS:

+ Document reader prototype

+ Natural Language Query tool

+ Data collection and organization

REQUIRED QUALIFICATIONS:

+ Proficiency in Microsoft Office Suite is a must.

+ The candidate should possess organizational, analytical and communication skills.

+ The candidate should be able to work well under pressure and prioritize tasks effectively.

+ The candidate should have a keen eye for detail and be able to work independently while being an active team player.

REQUIRED EDUCATION:

+ Matriculated in an undergraduate program in good standing with at least 2.5 GPA AND/OR matriculated in a graduate program in good standing with at least 2.8 GPA

+ Major(s) Preferred: Business administration, public administration, public policy, engineering, engineering technology, economics, architecture, mathematics, physics, computer science, finance, accounting, transportation planning, industrial psychology, urban planning/studies, human resources management, labor relations, operations research, security management or related field.

All applicants must be authorized to work in the United States at the time of application. Students’ transcript must be submitted.

Equal Employment Opportunity

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.