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Business Process, Emerging Talent Intern
- MTA (New York, NY)
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Business Process, Emerging Talent Intern
Job ID: 12442
Business Unit: New York City Transit
Regular/Temporary: Intern
Department: NYC Transit Authority
Date Posted: Jul 25, 2025
Description
Department: NYCT - Subways
Position Title: Business Process, Emerging Talent Intern
Hourly Rate: $19.00 (Undergraduate)
OVERVIEW OF DEPARTMENT:
The Office of the Vice President, Service Delivery at New York City Transit (NYCT) is responsible for overseeing the daily operations of the subway system to ensure safe, reliable, and efficient service for millions of riders. The office provides strategic leadership and operational oversight across subdivisions, including the Field Operations, Operations Control Center, and Field Operations Support.
RESPONSIBILITIES:
+ Drafting Reports
+ Gathering and organize data/information
+ Develop SharePoint
+ Review/Update existing documents
+ Participate in meetings
+ Offer ideas and solutions
+ Draft SOPs
+ Other task assigned within the team
PROJECTS:
+ Conducting Current State Audits and identifying areas for efficiency improvement
+ Improving knowledge management.
+ Automating & Streamlining Routine Processes
REQUIRED QUALIFICATIONS:
+ Proficiency in Microsoft Office Suite is a must.
+ The candidate should possess organizational, analytical and communication skills.
+ The candidate should be able to work well under pressure and prioritize tasks effectively.
+ The candidate should have a keen eye for detail and be able to work independently while being an active team player.
+ Project management
REQUIRED EDUCATION:
+ Matriculated in an undergraduate program in good standing with at least 2.5 GPA AND/OR matriculated in a graduate program in good standing with at least 2.8 GPA
+ Major(s) Preferred: Business administration, public administration, public policy, engineering, engineering technology, economics, architecture, mathematics, physics, computer science, finance, accounting, transportation planning, industrial psychology, urban planning/studies, human resources management, labor relations, operations research, security management or related field.
All applicants must be authorized to work in the United States at the time of application. Students’ transcript must be submitted.
Equal Employment Opportunity
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.
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