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Guided by our core values and commitment to your success, we provide health, financial and lifestyle benefits to ensure a best-in-class employee experience. Some of our offerings include:

Highly competitive total rewards package, including comprehensive medical, dental and vision benefits as well as a 401(k) plan that both the employee and employer contribute

Annual incentive bonus plan based on company achievement of goals

Time away from work including paid holidays, paid time off and volunteer time off

Professional development courses, mentorship opportunities, and tuition reimbursement program

Paid parental leave and adoption leave with adoption financial assistance

Employee discount program

Job Description Summary:

We are seeking a forward-thinking IT Manager to lead the planning, execution, maintenance and support of healthcare IT systems across a 9-clinic ecosystem. This role blends hands-on technology management with strategic vision, enabling clinical excellence, operational efficiency, and digital innovation. The ideal candidate brings a patient-centric mindset, a proven track record of collaboration and planning with business leaders, deep EMR knowledge (especially AthenaHealth), a track record of leading teams and systems in regulated environments, and strong knowledge of clinical systems integration, preferably with AthenaHealth.

Job Description

+ Collaborate with Spira Care leadership to define and lead the technology eco-system and roadmap aligned with clinical, operational, and strategic goals.

+ Adhere to all Blue KC policies, procedures and standards, develop and oversee unified technology, infrastructure, applications, and cybersecurity strategies across all sites.

+ Design scalable IT ecosystems and integration that supports growth, digital transformation, and patient-first care models.

+ Act as the internal consultant and strategic partner for Spira Care leadership and clinic leaders on all IT-related decisions and plans.

+ Manage all hardware, network, server, telephony, cloud services, and endpoint device environments.

+ Lead IT governance, asset lifecycle management, procurement, and budgeting.

+ Build disaster recovery and business continuity capabilities for all 9 locations.

+ Lead AthenaHealth EMR platform configuration, optimization, and integration with labs, imaging, pharmacy, and revenue cycle tools.

+ Oversee systems integration and interface management and clinical data interoperability.

+ Manage the Athena vendor relationship, support and service level agreements, and overall services from vendors.

+ Manage Athena modules (Collector, Clinicals, Communicator) and any new capabilities within each module for consistency and performance.

+ Supervise internal IT staff, external vendors, and project teams with a leadership style that encourages growth, collaboration, and accountability.

+ Create a high-trust, high-performance environment with inclusive practices and developmental feedback loops.

+ Partner with HR and department heads on onboarding, technical training, and digital literacy initiatives.

Minimum Qualifications

+ Bachelor’s degree in Information Technology, Computer Science, Healthcare Informatics, or a related field.

+ 5–7 years of progressive IT experience, with at least 2–3 years managing clinical or healthcare systems.

+ Proven leadership of multi-site environments or complex system ecosystems.

+ Experience in AthenaHealth EMR systems, including user support, integration, and optimization.

+ Strong background in network infrastructure, cybersecurity, and vendor relationship management.

+ Expertise in managing clinical applications, especially AthenaHealth.

+ Strong problem-solving and systems-thinking mindset.

+ Able to translate technical information into business language for executives.

+ Exceptional change management, stakeholder communication, and decision-making skills.

+ High emotional intelligence with the ability to influence non-technical stakeholders.

+ Thrives in cross-functional, multidisciplinary settings.

+ Fosters a growth mindset and a culture of innovation and accountability.

+ Demonstrated success in IT project management and service operations.

+ Commitment to continuous improvement and end-user experience.

+ Ability to prioritize competing demands in fast-paced clinical settings.

Preferred Qualifications

+ Master’s degree in Healthcare Administration, Technology Management, or equivalent

Blue Cross and Blue Shield of Kansas City is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.

At Blue Cross and Blue Shield of Kansas City (Blue KC), we have long put our members first by developing products and services to meet their needs. From our founding in 1938 to more than 80 years of experience in innovative, patient-centered healthcare coverage, Blue KC continues to keep our members at the center of everything we do. As a market leader, we continue to embrace new ideas to make healthcare more affordable and to improve the customer experience. Come join us!

**Blue Cross and Blue Shield of Kansas City will extend reasonable accommodations to qualified individuals with disabilities who are otherwise not able to fully utilize electronic and online job application systems. For assistance, please send an email to** [email protected] .

EOE/Veterans/Disability

Affirmative Action Employer

E-Verify Participation (https://bluekcmemberportal.azureedge.net/pdf/2024/E-Verify\_Participation\_Poster\_Eng\_Es.pdf)

Equal Employment Opportunity/Nondiscrimination/Affirmative Action Policies

IER Right to Work (https://www.e-verify.gov/sites/default/files/everify/posters/IER\_RightToWorkPoster%20Eng\_Es.pdf)

FMLA

Employee Polygraph Protection Act (https://www.dol.gov/whd/regs/compliance/posters/eppac.pdf)