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Ambulance Billing Analyst

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Ambulance Billing Analyst

Salary

$32.87 - $49.30 Hourly

Location

AZ 85295, AZ

Job Type

Full Time

Job Number

26-00026

Department

FIRE DEPARTMENT

Opening Date

07/21/2025

Closing Date

8/10/2025 11:59 PM Arizona

+ Description

+ Benefits

+ Questions

We Are Seeking

Team Gilbert has an exciting opportunity for a highly motivated professional to fill the position of an Ambulance Billing Analyst.

Within the Gilbert Fire and Rescue Department’s Ambulance Transportation Division, the Ambulance Billing Analyst will complete in-depth analysis of GFRD ambulance revenue cycle management, maintain division KPI’s, complete quality assurance reviews, and audits focusing on federal, state, and local billing compliance. With the ultimate goal of providing data driven insight to foster a high performing ambulance transportation division.

Essential Duties and Responsibilities

+ Perform in-depth analysis of trends within the Gilbert Fire and Rescue Department's revenue cycle management processes, both internally and with third-party billing and collection vendors. Propose data-driven recommendations for system and process improvements.

+ Serve as the primary representative and point of contact between the Town of Gilbert and its third-party billing and collections companies, ensuring effective communication and collaboration.

+ Manage and oversee the refund process, ensuring strict adherence to federal, state, and local laws and regulations.

+ Supervise the collection referral process, ensuring compliance with relevant federal, state, and local regulations.

+ Conduct various internal audits and reviews, including those related to denials, aging accounts, and payment postings, to ensure accuracy and compliance.

+ Conduct comprehensive research and assist in the drafting of department policies related to ambulance billing and compliance, ensuring that all policies align with current best practices and regulatory standards.

+ Support the research and preparation of department budget packages related to ambulance billing and compliance, ensuring accurate financial planning and reporting.

+ Conduct comprehensive training sessions for new transportation employees, focusing on billing compliance and best practices.

+ Perform the duties of the Ambulance Transportation Manager in their absence, ensuring continuity of operations.

+ Carry out all activities with the highest standards of fairness, morality, ethics, and legality.

+ Perform additional duties as assigned to support departmental goals and objectives.

About You

You are someone who thrives in a team-oriented environment, effectively working together to meet the needs of the community and the organization. You maintain clear and proactive communication in order to foster a team-oriented approach. You exceed community needs by building productive relationships, and take responsibility for customer satisfaction and loyalty. You take great pride in proactively managing time and resources to ensure that work is completed efficiently while accomplishing objectives and achieving goals beyond what is required. You are an innovative thinker to enhance efficiency is a strength you possess.

Minimum Qualifications and Special Requirements

+ Education: Associate's degree required; bachelor's degree preferred.

+ Experience: Minimum of 4 years of experience in medical billing, with a preference for ambulance billing experience.

+ An equivalent combination of education and experience that provides the necessary knowledge and abilities is acceptable.

+ Licensing/Certifications:

+ NAAC Certified Ambulance Coder (CAC) preferred; required within 6 months of hire.

+ NAAC Certified Ambulance Compliance Officer (CACO) preferred; required within 6 months of hire.

+ NAAC Certified Ambulance Financial Officer (CAFO) preferred; required within 1 year of hire.

+ Equivalent medical billing certification/licensure accepted.

Knowledge, Skills, and Abilities

+ Ambulance Billing Expertise: In-depth knowledge of ambulance billing and revenue cycle management practices.

+ Data Analysis Proficiency: Strong capability in analyzing ambulance billing data and identifying trends.

+ Regulatory Knowledge: Comprehensive understanding of CMS rules and regulations pertaining to ambulance billing.

+ Insurance Industry Insight: Familiarity with insurance industry coverage and billing processes.

+ Audit Experience: Proven experience in conducting medical billing audits and ensuring compliance with industry standards.

Why Team Gilbert?

In addition to a competitive salary, Gilbert offers a comprehensive benefit package that includes self-funded medical and dental plans, life insurance, disability, pension, tuition reimbursement and more.

Join Team Gilbert and make an income while making an impact! If you are looking for an opportunity to make a visible contribution to our community, and get excited about doing interesting work that matters, then why not click that "Apply" button at the top there? We can't think of a better place to put your talents to work.

We Are Here to Help!

Gilbert provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Gilbert offers a comprehensive benefits package for qualifying positions that includes medical and dental insurance, life insurance, disability, pension, tuition reimbursement, parental leave, babies at work, and more! Click Here (https://www.gilbertaz.gov/home/showdocument?id=42978&t=637793142009536761) to see a list of our benefit offerings at-a-glance, or visit our website to see our full employee benefits guide (https://www.gilbertaz.gov/departments/human-resources/benefits) .

01

In the questions that follow, you will be asked for information about your work history, to include things such as dates of employment, names of employers and specific details of the work you did. When answering these questions, if you do not have that type of experience, enter "N/A". Answers provided in this supplemental questionnaire must be substantiated and verifiable in the employment history section of your application. Be aware that submitting a resume in lieu of completing the employment history section of the application and failing to provide all of the information requested in these supplemental questions will disqualify you from further consideration, so please be thorough in answering the questions. Please indicate whether or not you accept these terms by checking the appropriate response below.

+ Yes

+ No

02

What level of formal education have you completed?

+ High School Diploma/GED

+ Associate's Degree

+ Bachelor's Degree

+ Master's Degree or higher

+ None of the above

03

How many years of ambulance billing experience do you currently possess?

+ None

+ Some, but less than 1

+ 1-3

+ More than 3 years of experience

04

Do you have a minimum of four years’ experience working in medical billing, with an emphasis for ambulance billing experience?

+ Yes

+ No

05

Do you currently possess your NAAC Certified Ambulance Coder certificate?

+ Yes

+ No

06

Do you have any relevant experience putting together dashboards and key performance indexes?

+ Yes

+ No

07

The following question is strictly confidential and will not be made part of your application for employment. Preference Status per Arizona Revised Statute 38-492 (select all that apply):

+ Veteran

+ Disabled Veteran

+ Veteran's Spouse Surviving Spouse

+ Disabled Person

Required Question

Employer

Town of Gilbert

Address

50 E. Civic Center Drive Gilbert, Arizona, 85296

Phone

(480) 503-6823

Website

https://gilbertaz.gov/jobs

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