• Team Engineer

    WheelHouse IT (Fort Lauderdale, FL)


    At WheelHouse IT, we don’t just support technology—we empower businesses through it. As a Team Engineer, you’ll play a key role in delivering forward-thinking IT solutions, maintaining the integrity of our clients’ systems, and driving complex projects that truly make a difference.

     

    We're looking for a technical expert who thrives in dynamic environments, values client relationships, and brings both precision and passion to the job.

    What You’ll Do:

    + Provide expert-level IT support for Microsoft’s core business applications and virtual environments including Citrix, Microsoft, and VMware.

    + Design, implement, and support modern infrastructure solutions using Microsoft technologies such as Azure, Microsoft 365, and Windows Server.

    + Architect and deploy tailored system solutions that align with each client’s unique business needs.

    + Build and support robust disaster recovery solutions.

    + Manage and troubleshoot network infrastructure including WAN/LAN connectivity, firewalls, routers, and security protocols.

    + Implement and support secure remote access solutions such as VPNs and Azure Virtual Desktop.

    + Deliver consultative services including system assessments, documentation, and strategic recommendations.

    + Maintain proactive communication with clients—ensuring they’re informed, confident, and supported at every step.

    Beyond the Basics:

    + Act as a key escalation point for complex technical issues.

    + Collaborate with a high-performing team to continuously improve service quality and client satisfaction.

    + Gain a deep understanding of each client’s business to align IT with their goals.

    + Stay ahead of the curve by reviewing new technologies and trends regularly.

    + Use ConnectWise to document work, manage time, and track project progress.

    What You Bring:

    + 5+ years of IT experience, with 2+ years in an MSP environment strongly preferred.

    + Professional certifications such as Microsoft MCP, MCSA, or MCSE, Cisco CCNA, or SonicWall CSSA.

    + Experience with MSP tools like ConnectWise and Kaseya.

    + Excellent problem-solving and diagnostic skills.

    + Strong communication and interpersonal skills—you can explain tech clearly and patiently.

    + Adaptability and the ability to thrive in fast-paced, constantly evolving environments.

    + A team-first attitude with a self-driven mindset.

     

    Why WheelHouse IT?

     

    We’re a people-first MSP that believes in blending technical excellence with exceptional customer service. You’ll join a collaborative, growth-oriented team where your ideas are valued and your career path is supported. At WheelHouse IT, we work hard, solve big problems, and have fun doing it.

     

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