• Senior Manager - Learning & Development Solutions

    WESCO (Glenview, IL)


    As a Senior Manager - Learning and Development Solutions, you will build and manage a large team of L&D training professionals responsible for facilitating the successful implementation of a transformational digital platform. The Senior Manager and team will conduct deployment planning, training development and leadership in both virtual and in-person settings for multiple business functions in a fast-paced environment.

    Responsibilities:

    + Help your team manage their workload to ensure they achieve desired results

    + Review and provide feedback to your team on their learning/development solutions and facilitation skills

    + Coach, train, and develop your team to ensure they have the skills to meet the needs of the business, and are growing as L&D professionals

    + Develop training programs based on continuous learning, technical release-based training and site deployment training

    + Develop processes to ensure an efficient and continuous flow of information about site training requirements and nuances

    + Find opportunities for continuous improvement in team processes

    + Evaluate the effectiveness of L&D solutions/facilitation through measurement and data analysis

    + Deliver virtual and/or on site training and facilitation

    + Monitor, evaluate and make recommendations based on user readiness as a part of technical releases and site deployments

    Qualifications:

    + Bachelors Degree – English or related discipline required; Masters Degree preferred

    + 8+ years of experience in Instructional Design (or equivalent role)

    + 5+ years of experience leading virtual L&D teams

    + 5+ years of experience in Program Facilitation/complex IT/Digital Systems deployments

    + Ability to run L&D programs end-to-end and facilitate ILT/VILT sessions as needed

    + Mastery of Articulate 360, PowerPoint, and Word, intermediate skills in Excel

    + Instructional design & principles of adult learning experience is preferred

    + Experience in complex IT/Digital systems or platform deployments is preferred

    + Experience in a functional discipline such as Sales, Operations, Finance, Procurement, and/or Human Resources is preferred

    + Ability to travel up to 25%

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