• Systems Analyst

    Raymond James Financial, Inc. (St. Petersburg, FL)


    _This position follows our hybrid workstyle policy: Expected to be in a Raymond James office location a minimum of 10-12 days a month._

    Position Summary:

    The Systems Analyst supports the administration, monitoring, and maintenance of enterprise systems. This role is ideal for a technically inclined professional looking to grow their expertise in system operations, automation, and IT infrastructure within a collaborative team environment.

    Minimum Qualifications:

    + 1–3 years of experience in IT support or systems administration.

    Technical Skills & Experience:

    + Enterprise Systems Support: Assist with the configuration and maintenance of Microsoft Exchange and ProofPoint systems.

    + Automation & Scripting: Basic PowerShell scripting for routine administrative tasks.

    + Monitoring & Alerts: Use tools like Datadog and Splunk to monitor system health and escalate issues.

    + Infrastructure Knowledge: Familiarity with Windows OS, Active Directory, Group Policy, and basic networking concepts

    + Security Awareness: Understand and follow security protocols and patching procedures.

    Day-to-Day Responsibilities:

    + Support the administration of enterprise email and security systems.

    + Monitor system alerts and performance metrics; escalate issues as needed.

    + Assist in writing and maintaining PowerShell scripts for automation.

    + Document system configurations, procedures, and troubleshooting steps.

    + Participate in system updates, patching, and routine maintenance.

    + Provide Tier 1 and Tier 2 technical support for system-related issues.

    + Collaborate with senior analysts and engineers on IT projects

    + Contribute to the development of user guides and standard operating procedures.

    + Attend team meetings and training sessions to enhance technical knowledge.

    Core Competencies:

    + Problem Solving: Able to identify issues and assist in troubleshooting.

    + Communication: Effectively communicates technical information to team members.

    + Learning Agility: Eager to learn new technologies and grow technical skills.

    + Team Collaboration: Works well in a team environment and supports shared goals.

    + Client Service: Provides responsive and helpful support to internal users.