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At Central Maine Healthcare our team members are committed to providing exceptional care and experiences for our community and for each other every day.

Central Maine Healthcare is seeking a System Director Laboratory Services to join our team!

Position Summary:

The Lab Director is responsible for the overall management of the clinical laboratory and/or multiple departments including, administrative, financial, compliance, quality improvement, technical, and personnel activities in accordance with established hospital and department policies and standards.

+ Provides operational guidance to local site management.

+ Ensures system integration of department structure, policy, procedure, information technology, supply chain, Human Resource, and quality assurance.

+ Secure compliance of laboratory service with local, state, federal (CLIA), and other regulatory agency (CAP, TJC) standard.

+ Takes on special projects or other assignments and completes them within timeframe.

+ Meet and consults with Corporate Laboratory Operations Leadership for policies, procedures, forms, instrumentation, equipment, supplies, and LIS.

+ Promotes standardization throughout the system.

+ Ensure laboratories will meet or exceed established corporate/site KPIs in finance, quality, and service.

+ Perform routine laboratory testing to support the department as needed.

Essential Duties:

+ Plans, organizes, and directs department/program activities. Develops goals and objectives, establishes and implements policies and procedures for departmental/program operation.

+ Accountable for the departments’ operational excellence and ensures that the department delivers quality services in accordance with applicable policies, procedures, and professional standards.

+ Ensures staff competence in all areas related to the quality of patient test reporting

+ Responsible for the fiscal management of the department. Develops and recommends department operating budget and ensures that the department operates within allocated funds. Applies cost-effective measures to select and purchase equipment and supplies.

+ Reviews department performance, affects changes, as needed, to improve services provided and ensure compliance with both hospital guidelines and regulatory requirements, and keeps administration informed of department/program activities, needs, and problems. Meets or exceeds corporate and hospital quality and service KPIs.

+ Introduces and demonstrates new procedures, programs, and equipment to the staff. Plans and conducts meetings and discussions with both administration and staff to encourage participation in formulating departmental/program policies, promote initiative, solve problems, and to interpret new regulations and procedures.

+ Oversees the selection, training/orientation, and assignment of the staff. Develops standards of performance and monitors and supervises staff; evaluates performance and initiates or makes recommendations for personnel actions, such as promotions, transfer, salary increases, and disciplinary action.

+ Effectively communicates departmental, organizational, and industrial information to staff

+ Attains all agreed to goals and objectives within specified time frames, as part of the organization’s overall mission.

+ Promotes effective working relations and works effectively as part of a department/unit team inter and intra-departmentally to facilitate the department’s/unit’s ability to meet its goals and objectives. Resolves staff conflicts.

+ Coordinates departmental/program functions with other hospital departments and promotes good department/program public relations. Participate in administrative staff meeting and attends other meetings as assigned. Establishes and maintains communications within the department and with other hospitals.

+ Encourages professional development of department personnel through in-service education and outside conferences. Encourages staff participation in Hospital and other departmental programs and activities. Encourages inter-laboratory participation.

+ Maintains membership in the appropriate professional organizations. Attends seminars, workshops, and conferences, considering budgetary constraints to remain up-to-date with the latest skills, procedures, and techniques to ensure continuous growth.

+ Perform routine laboratory testing to support the department as needed.

Education and Experience:

+ Bachelor of Science degree in a scientific field to meet requirements of Clinical Laboratory Improvement Act (CLIA).

+ Possession of a valid license or certificate of Clinical Laboratory Scientist or Medical Technologist or Medical Laboratory Scientist, ASCP preferred

+ Minimum 5 years supervisory clinical laboratory experience required.

+ General Accounting and statistics and financial operating experience

+ Quality Control and quality tools management courses desired

+ LEAN Six Sigma certification preferred

+ Master’s Degree preferred.

What It’s Like Working At CMH:

We are all about our team members growth and health. Thats why we prioritize work/life balance, community-based wellness initiatives and tuition reimbursement or student loan repayment for ALL of our team members.

CMH offers a robust benefits package that includes:

+ Robust Paid Time Off (PTO) program

+ Medical plan with enhanced Tier 1 benefits provided within the CMH system.

+ Dental plan

+ Vision plan

+ Health Savings Account (HSA)

+ Basic Life insurance at no cost

+ Supplemental Life insurance

+ Long-term disability insurance

+ 401(k) or 403(b) retirement savings plans

+ Tuition IO partnership for student loan repayment assistance and tuition assistance

+ Family leave program for Parental Leaves

+ Comprehensive Wellness Program

Living in Central Maine:

While not at work, our team members enjoy the endless opportunities for entertainment that Maine has to offer. Outdoor enthusiasts can enjoy skiing, boating along the coast and hiking at a state or national park. Centrally located to several popular attractions, residents can embark on day trips to Boston, North Conway, New Hampshire and Boothbay Harbor. Maine is a wonderful place to raise a family, with safe communities and great public and private schools.

About Central Maine Healthcare

Central Maine Healthcare is an integrated healthcare delivery system serving 400,000 people living in central, western and Midcoast Maine. CMH's hospital facilities include Central Maine Medical Center in Lewiston, Bridgton Hospital and Rumford Hospital. CMH also supports Central Maine Medical Group, a primary and specialty care practice organization. Other system services include the Central Maine Heart and Vascular Institute, a regional trauma program, LifeFlight of Maine's southern Maine base, the Central Maine Comprehensive Cancer Center and other high-quality clinical services.

If you are passionate about making a difference and are looking for your next great career opportunity, we look forward to reviewing your application!

AT CENTRAL MAINE HEALTHCARE YOU ARE AT THE CENTER OF EVERYTHING WE DO

Our why, our purpose, drives every decision and action we take as a healthcare system. We strive everyday to deliver exceptional care, and to improve our community. We are a non-profit organization that is breaking the traditional healthcare mold by bringing our patients and their family’s high value, low cost, and award-winning care while focusing on creating an exceptional experience for them; all within their communities. To accomplish this, we only hire individuals who are committed to excellence, who embody the principles of our CMH Experience Service Standards, and who are ready to step in and help their fellow team members achieve those exceptional results for our patients, their families, and the community.

Central Maine Healthcare System

The organization is broad in its footprint, with three (3) hospitals in Bridgton, Lewiston, and Rumford, and over 75 individual practices within our Medical Group. Lewiston’s Central Maine Medical Center is a certified and award-winning level two trauma center, along with our Central Maine Heart and Vascular Institute and the upcoming highly anticipated launch of our comprehensive state of the art cancer treatment center. Both Bridgton and Rumford Hospitals are four (4) star accredited acute care hospitals, and our Medical Group and Maine Urgent Care Centers have won multiple awards within their specialties. As a system we are a six-time winner of the Leapfrog Safety A Rating since 2019, representing some of the highest quality care and outcomes nationwide. Our awards and accolades are only possible as a result of our commitment to culture, and a focus on safety and inclusion, in each of our patient’s experiences and in the experiences we create within our teams.

If you are a person who is looking for a way to give back to your community, to help improve the lives of patients or those who care for our patients, want to be part of a growing organization that is setting the bar for Maine healthcare, apply to join Central Maine Healthcare today!

Diversity and Equal Employment Opportunity

CMH actively promotes diversity in its workforce at all levels of the organization. We strive to create and maintain a setting where we celebrate cultural and other differences and consider them strengths of the organization. CMH is an equal opportunity workforce and no one shall discriminate against any individual with regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, genetic information or veteran status with respect to any offer, or term or condition, of employment. We make reasonable accommodations to the known physical and mental limitations of qualified individuals with disabilities.