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Posting Information

Posting Number2025652

Posting/Functional TitleSystems Support Specialist II

University Pay Plan TitleSystems Support Spec II

LocationSan Marcos

DepartmentEnglish

Recruitment TypeOpen Recruiting

Job TypeFull-Time

Funding SourcePermanent

Monthly Salary$3,901 - $4,000

Job CategoryNon-Exempt

Required Qualifications: Applicants must specifically address how they meet these required qualifications to meet the requirements of the position.

+ Experience designing/maintaining websites.

+ Experience using content managers for web design.

+ Knowledge of Adobe Products, including InDesign and Photoshop.

+ Knowledge of MS Office Suite.

+ Experience installing/troubleshooting/maintaining computers and peripherals, including printers.

+ Strong written and verbal skills, with ability to present technical information clearly to a non-technical audience.

+ Experience with both Windows and OSX operating systems.

+ Strong organizational skills.

Preferred Qualifications

+ Proven experience with document design.

+ Knowledge of university systems.

Job Description

The Systems Support Specialist II acts as site owner for the Department of English website and collaborates with Chair’s office and Director of Communications to ensure the site is up-to-date and accurate. The support specialist works with the Chair’s office, Director of Communications, and other department staff to provide support for digital/print materials for departmental events. In addition, the support specialist is responsible for providing first-call support for Department of English classrooms and the Dean’s Office staff. The support specialist works closely with the Microcomputer Lab Coordinator to ensure that all technology concerns are resolved in a timely fashion.

Job Duties

+ Manage, maintain, and update departmental website(s) using the university content manager.

+ Manage rotation of digital signs with the Director of Communications.

+ Submit and manage print orders at request of Chair’s office and Director of Communications.

+ Provide first-line support for Liberal Arts Dean’s Office.

+ Maintain inventory of hardware for Liberal Arts Dean’s Office and Liberal Arts Advising Center.

+ Manage events calendar on the department website.

+ Provide support to the Director of Communications and Chair’s office for materials for departmental events using InDesign and/or Photoshop.

+ Install, upgrade, and troubleshoot PC/Mac hardware, software, and peripherals.

+ Train users on equipment and software.

+ Provide first-line support for faculty members experiencing problems in classrooms.

+ Act as liaison between faculty and ITAC for classroom concerns; escalate any issues to the necessary representatives and; ensure that all classroom issues are resolved in a timely fashion.

+ Act as back-up support for Microcomputer Lab Coordinator.

+ Perform other duties as assigned.

Additional Information to Applicants

Please provide a cover letter detailing how you meet the required qualifications, resume, portfolio of design work, and a list of three references.

Job Open Date07/25/2025

Job Close Date (posting closes at midnight)08/15/2025

Open Until FilledYes

Normal Work DaysMonday, Tuesday, Wednesday, Thursday, Friday

Normal Work Hours Start8:00AM

Normal Work Hours End5:00PM

Posting Notices

Legal and Required Notices

Texas State University is committed to a policy of non-discrimination and equal opportunity for all persons regardless of race, sex, color, religion, national origin or ancestry, age, marital status, disability, veteran status, or any other basis protected by federal or state law in employment, educational programs, and activities and admissions.

Employment with Texas State University is contingent upon the outcome of record checks and verifications including, but not limited to, criminal history, driving records, education records, employment verifications, reference checks, and employment eligibility verifications.

Why Choose Texas State University?

Join the Texas State Bobcat team and experience a career that offers more than just a job—it’s a path to a brighter future. As a Texas State employee, you’ll enjoy:

Exceptional Benefits:Comprehensive health insurance with 100% premium coverage for employees and 50% for dependents, starting on your first day.

Generous Time Off:Enjoy vacation, holidays, sick leave, and more to maintain a healthy work-life balance.

Wellness and Balance:Access a FREE wellness program, plus mother and family-friendly resources to support your personal well-being.

Professional Growth:Explore a wide range of training, development courses, certifications, and educational support programs.

Welcoming Campus:Become part of a vibrant Bobcat community with numerous social and professional networks.

Tuition Benefits:Take advantage of tuition support for yourself and for your dependent children, making higher education more accessible for your family.

Retirement Security:Secure your future with TRS pension, retirement plans, and voluntary savings options with strong employer contributions.

At Texas State University, you’re not just an employee—you’re a valued member of a thriving and beautiful campus community. Start your journey with us today.https://www.hr.txst.edu/benefits.html

Quick Linkhttps://jobs.hr.txstate.edu/postings/53742

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