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Affordable Housing Specialist (Temporary)
- Maloney Properties, Inc. (Wellesley, MA)
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About Us:
Established in 1981, Maloney Properties LLC is a successful women-owned business. Our services include property management, real estate development, hospitality management, sales/marketing, and construction management services. We manage more than 100 housing communities with more than 10,000 units throughout the New England area.
We attribute our success to the effective working partnerships we have created with both clients and staff. Maloney Properties has developed a unique culture and work environment that is a significant factor in our success and enables us to attract and retain the best talent and finest professionals in the industry. As a result, Maloney Properties has a high employee retention rate with an average employee tenure of more than 10 years.
We are a company with a human focus and feel passionately and genuinely that our employees are our greatest asset. We are dedicated to teamwork, staff development and training. We have created a community within our company; we set clear goals and work together to achieve them. Maloney Properties is an Equal Opportunity Employer.
Your Responsibilities
We are seeking candidates for a temporary Affordable Housing Specialist. This is a temporary full-time position lasting approximately six months, with the potential to become a regular full-time position with benefits. The Affordable Housing Specialist will support our Brokerage Division remotely, managing the recertifications, vacancies, and/or lottery lease-ups for multiple assigned properties. The duties and responsibilities will include:
Recertifications:
+ Contact residents 4 months prior to their lease expiration regarding the income recertification process.
+ Conduct repeated follow-up attempts (if necessary) to ensure paperwork is collected and processed.
+ Review paperwork submitted and create an income calculation sheet.
+ Inform the property staff of yearly rent increases.
+ Submit the yearly compliance reports.
Vacancies:
+ Market and drive traffic to the waitlist. This includes email blasts to our 100,000 + email list, Craigslist, Zillow, MLS.
+ Oversee and maintain the property waitlist
Applicant Processing:
+ Set up property tours for eligible applicants and collect their credit application and ID.
+ Collect income eligibility paperwork directly from the applicants.
+ Send out applicant rejections for over/under income and failure to submit documentation.
+ Conduct applicant appeals.
+ For applicants with housing vouchers, oversee the approval process for the voucher.
+ Follow up with applicants to ensure they sign the lease on time.
+ Collect and submit signed leases to the BPDA.
Customer Service:
+ Respond to calls and emails regarding the eligibility, application process, and any general questions.
+ Provide weekly and monthly reports to clients on the status of vacancies and recertifications.
Your Qualifications
We are looking for someone with excellent communication skills and a strong customer service philosophy. Strong attention to detail and the ability to work independently will be key to success in this position. Microsoft Office and Excel skills are required.
Compensation & Benefits
We offer highly competitive pay and a comprehensive benefits package to regular full-time employees, including great health benefits, 13 paid holidays, vacation time, 401k match, life and disability insurance, employee assistance program, and more. You will love our family-friendly workplace and healthy work-life balance at Maloney.
We also offer training programs and opportunities that lead to employee advancement and promotions. If you are interested in furthering your skills and building your career, this is a great opportunity for you!
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