• Inside Sales

    Lamons (LGC EmployeeCo., LLC) (Boothwyn, PA)


    Job Summary

    Develops customer service objectives to meet customer expectations for products, services, and long-term partnerships, and assists in directing sales and business functions for their dedicated branch and other branches.

    Job Duties and Responsibilities

    + Manages price structures and discounts in Salesforce consistent with account volumes, operating income goals, and customer assignments.

    + Interfaces with outside sales, customers, and branch staff to discuss open orders, inventory, pricing, availability, and delivery of products.

    + Communicates any changes on open orders and potential new orders to the Manufacturing, Inside Sales, and Outside Sales teams.

    + Participates in resolving customer concerns and follows-up to ensure customer satisfaction.

    + Develops and manage daily pricing strategy to work with sales personnel in administering contracts, project bids, and MRO agreements.

    + Stays informed of new markets, products, services, warranties, competition, regulations, and other general information related to current sales trends.

    + Reviews new sales leads & bids and reports results to Inside Sales Manager or Branch Manager.

    + Communicates customer sales, concerns, and requirements to Outside Sales team.

    + Consults with engineering and quality staff on regulation requirements or design changes.

    + Prices all RFQ opportunities.

    + Coordinates all purchased products with vendors and purchasing department.

    + Performs other related duties as assigned.

    Skills

    + Strong understanding of business ethics.

    + Ability to learn all Lamons’ and competing products.

    + Knowledge of competitive landscape.

    + Ability to learn production processes and flow of product.

    + Conflict resolution and problem-solving skills.

    + Strong verbal and written communication skills.

    + Basic knowledge in math conversions and measurements for product dimensions.

    Education

    + Required: High school diploma, GED or equivalent.

    + Preferred: Bachelor’s degree in Marketing, Sales, Business, or related field.

    Work Experience

    + Required: 2 years of previous Sales or Customer Service experience. A bachelor's degree in Marketing, Sales, Business can be accepted in lieu of experience.

    + Preferred: 1 year of experience as an Inside Sales Representative in the Petro-Chemical, PVF, Renewable, Distribution, or Manufacturing industry.

    Physical Requirements

    + Prolonged periods of sitting at a desk and working on a computer.

    + Must be able to lift 15 pounds at times

    Compensation & Benefits

    + Depending on Experience: $55,000 - 61,000/annually, plus a quarterly bonus payout.

    + PTO - Vacation and Sick time

    + 11 Paid Holidays

    + Medical, Dental, and Vision

    + 401K with Match

     

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