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Description

INTRODUCTION

Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced, team-oriented environment, we want to speak to you!

Perks of the job:

• 401(k)

• 401(k) matching

• Dental insurance

• Health insurance

• Life insurance

• Vision insurance

• Paid time off

• Growth potential

WHY WORK FOR PRIMEFLIGHT?

• We are committed to being a leading provider of commercial services within the aviation industry

• Our teams focus on maintaining a positive working environment and treating all team members with respect

• With more than 200 locations across the world, we offer opportunities for career progression

• Enjoy a competitive pay scale

ABOUT US

• We perform a wide range of airport support services globally on behalf of commercial airlines. Join us for a rewarding career in the aviation industry!

OPERATIONS PERFORMANCE ENGINEER AT PRIMEFLIGHT

The Operations Performance Engineer reports to the Director of Operations Performance and is responsible for driving continuous improvement initiatives across our cargo handling network. This role focuses on identifying performance gaps, analyzing operational workflows, implementing standardized best practices, and partnering with field leadership to ensure consistency, efficiency, and safety. The ideal candidate has a strong background in industrial engineering, logistics, or process improvement, and thrives in a high-intensity, results-driven environment.

RESPONSIBILITIES

• Lead and support continuous improvement initiatives across the cargo handling network, using Lean, Six Sigma, and other performance engineering tools (DMAIC, value stream mapping, root cause analysis to design and implement sustainable improvements)

• Conduct time studies, capacity modeling, and workflow analysis to identify and resolve operational inefficiencies

• Develop and implement standardized processes, SOPs, and visual management tools across multiple locations

• Partner with station leadership and training teams to drive adoption and ensure sustainability of best practices

• Monitor KPIs to identify trends, recommend corrective actions, and validate the impact of process improvements

• Support new station launches and expansions by designing optimal facility layouts, staffing models, and process flows

• Facilitate cross-functional improvement projects across Operations, Safety, Training, and Technology

• Create and maintain process documentation, job aids, and training materials to promote standard work

• Serve as a subject matter expert (SME) on cargo operations workflow optimization and labor productivity

• Travel to stations as needed to support implementation, audits, and frontline engagement

• Perform any additional duties as assigned by management

QUALIFICATIONS

• 18 years of age or older

• Eligible to work in the United States

• Communicate effectively in English (reading, writing, speaking)

• Bachelor’s degree in Industrial Engineering, Logistics, Supply Chain, or related field (required)

• 3+ years of experience in operations engineering, process improvement, or similar role, ideally in an aviation or logistics environment

• Lean Six Sigma Green Belt certification or equivalent (preferred)

• Strong analytical skills with proficiency in Excel, Power BI, and process mapping tools

• Ability to translate data into actionable operational insights

• Strong understanding of WMS, data systems, and operational analytics

• Self-starter comfortable working in a dynamic, fast-changing environment

• Strong interpersonal skills and ability to influence frontline teams and senior leadership

• Excellent written and verbal communication skills

• Experience working with cargo handling, distribution centers, or time-critical logistics environments

• Familiarity with high-velocity e-commerce logistics processes

• Ability to access and interpret information in print and electronically, including the use of electronic devices including IPads/Tablets, Computers, and Mobile Devices

• Effectively communicate with colleagues and clients, both in-person and through electronic means

• Pass a background check and drug screen

• Eligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable)

• Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays

• Willingness to travel >50% to support network operations

To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements.

PHYSICAL ACTIVITY/WORKING CONDITIONS MAY INCLUDE:

• Ability to lift up to 25 pounds

• Position is generally sedentary, sitting for long periods of time

• Be able to hear and respond to the spoken voice and to audible alarms

• Tasks may involve repetitive motions of the arms, wrists, hands and/or fingers

• Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)

The pay rate listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience.

PrimeFlight Aviation Services, Inc. is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Services, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.