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Associate Director, Project Services
- NAI Hiffman (Houston, TX)
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At NAI Hiffman | Hiffman National, our mission is to make lives easier for our clients, partners, and team members. As we work toward our vision of becoming the premier third-party commercial real estate services firm in the U.S., we know it all starts with people. That s why we re committed to hiring and retaining the best professionals in the industry and providing an environment where they can learn, grow, and collaborate. Recognized as a USA Top Workplace year after year, we attribute our success to a culture rooted in accountability, collaboration, innovation, and integrity values that drive both our team and our continued national growth. We are currently seeking an Associate Director of Project Services, eager to grow our team as a part of our continued Project Services Department Growth. The ideal candidate will demonstrate a willingness to learn, be eager to work in a player-coach capacity and be excited to support clients and teammates. What sets us apart. Culture: We believe in getting to know each other. Whether it s mentorship opportunities, leadership events, outreach programs, or collaborative committees, our goal is to provide an open door for new ideas and development across the organization. Balance: We believe in creating an environment that helps maximize how you work best. From hybrid work schedules and open seating options to flexible start times, our goal is to provide the tools to help you navigate life as it happens. Impact: We believe in making a positive impact through work and community outreach. Whether your interest is charitable, environmental, or celebrational, we aim to show how diverse interests bring us together. What we offer. Impressive Benefits Package Medical, Dental, Vision, 401k, Paid Parental Leave, Short/Long Term Disability, Pre-Tax Flexible Spending FSA and DFSA, Employee Assistance Program, Wellness Program, Market Place Perks at Work. Generous Company Paid Holidays, Paid Time-Off, Company Paid Flex Day, Summer Hours, Flexible Start Times, Hybrid Work Schedules. Career-related Education Reimbursement Program, Professional Development Enrichment. Paid time available for volunteer activities. The estimated Compensation Range for this position is $150,000-$160,000 annually. In addition to the base salary, this role may be eligible for a discretionary, performance-based bonus. Bonus awards are not guaranteed and are determined based on individual contributions and overall company performance. What your day looks like. Manage 2-4 Assistant/Project Managers, developing team member and department growth Make sound decisions under tight deadlines Manage and develop new and existing client relationships Manage and develop internal Hiffman relationships to build trust and credibility as subject matter expert Ensure external client satisfaction by listening to needs and exceeding expectations and long-term relationship growth Manage assigned projects requiring oversight of multiple project timelines and deliverables simultaneously Work closely with owners and the design team to develop preliminary concept drawings Participate in the proposal meeting with the owner to review the scope of work, discuss ways to reduce costs, and provide value engineering ideas Identify potential risks and pursue solutions Estimate project costs with takeoffs, labor and material review of proposals and change orders Preparation and management of logs and responses for RFI s and Submittal logs Approve Master Subcontractor Agreements and Purchase orders Coordinate and lead project General Contractor and client meetings Ensure that all projects obtain the appropriate permits and licenses from authorities for all projects Generate and/or review meeting minutes Ensure that all projects obtain certificates of insurance for owner, landlord, property manager s records Verify scopes of work against contract/construction documents Obtain price quotes from vendors and level pricing and negotiate vendor contracts on behalf of clients Interpret lease language and expertly advise clients on lease work letter terms Review, reconcile and approve vendor invoices Review or prepare project schedule, oversee weekly progress Deliver projects on time and within budget, reviewing monthly accounting of all projects and expenses, maintaining project expense tracking for projects Review or prepare two-week look ahead and weekly updates Generate property condition reports for due diligence and single tenant assets Act as liaison to client, landlord, property managers and subcontractors for specific projects Maintain project files that contain full records of assigned project documents Act in a manner of integrity that shows support for the company, its values, and other associates while maintaining a constant focus on exceeding client expectations Overnight travel is required Hours are 8:30-5:00 Monday through Friday and must be available for work weekends or after business hours as required by project What sets you apart. Minimum 10 years of hands-on construction experience as a project manager, assistant project manager or field engineer Bachelor's degree in related field encouraged Excellent computer skills, must be advanced in Microsoft Word, PowerPoint and Excel Experience with Procore and AutoCAD a plus Must be an organized manager, a self-reliant decision maker, a proactive contributor, and an apt multitasker Hiffman National: Client-focused, People-centered. At NAI Hiffman | Hiffman National, we are committed to fostering a diverse and inclusive workplace. We believe that diversity enriches our culture and drives innovation. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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