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Employee Relations Partner

Job Description:

We’re building a more proactive, strategic approach to Employee Relations at Sage. Reporting to the Employee Relations Manager, you’ll help transform Employee Relations at Sage North America from a reactive function to a trusted, proactive resource - advising on risk, enabling manager development, and supporting a values-led, high performance culture.

As an Employee Relations Partner supporting our U.S. and Canadian workforce, you’ll serve as a strategic advisor to People Managers - coordinating and managing a range of Employee Relations (ER) activities, while also supporting compliance owners in delivering key programs and processes. You’ll help identify and drive improvements that strengthen the colleague experience and promote healthy, long-term relationships between Sage and its people. You’ll also collaborate closely with the broader People team to ensure that policies and processes are fit for purpose, consistently applied, and continuously improved. Acting as a craft expert on ER matters across North America, you’ll provide proactive, knowledgeable, and timely guidance to help leaders make informed people decisions.

What’s in it for you?

You’ll be part of a People team that’s shifting toward a more strategic, forward-thinking model of support. This is an opportunity to help shape the way we engage with managers and employees, influence outcomes before issues escalate, and partner cross-functionally to improve policies, training, and the overall employee experience.

Minimum Qualifications:

• At least 3 years of experience in an Employee Relations role or as a Sr. HR Generalist direct hands-on experience in employee relations.

• You can speak to your direct, hands-on experience managing a range of ER matters including job restructures, reductions-in-force (RIFs), involuntary terminations, misconduct investigations, performance management, and partnering with external legal counsel.

• Solid knowledge of U.S. employment law and HR compliance; familiarity with Canadian legislation is a plus

• You’re known for exercising sound judgment, navigating sensitive situations with care and clarity

• You’re analytical and proficient with tools such as Excel, Power BI, and presentation software (e.g., PowerPoint) or similar

• You’re detail-oriented, with a focus on effective documentation and compliance

• You can build credibility quickly with stakeholders and influence with confidence

• You have strong written and verbal communication skills and can tailor your message to your audience

• This role will involve 10% travel throughout the year

Why Join Sage?

Sage empowers small to medium-sized businesses, the backbone of our economies, to succeed with AI-powered Fintech software. Knowing that 6M of our global customers depend on our solutions, motivates us to keep innovating so they keep growing. Sage Copilot is a prime example:https://www.sage.com/en-us/sage-copilot/

Joining a global, stable AI SaaS company, you’ll have the opportunity to grow your career, expand your international professional network, and collaborate with a diverse HR/People teams. Guided by our mantra and core values - "Do the right thing": Human, Trust, Bold, and Simplify - we foster a supportive and inclusive environment where you can thrive professionally and personally. What sets Sage apart is our commitment to your development, and offering flexibility through hybrid working (2 days from home). Plus, Sage is passionate about making a difference, providing all employees 40 paid volunteer hours annually through our Sage Foundation to give back to communities and create a positive impact:https://www.sage.com/en-gb/company/sage-foundation/

Key Responsibilities:

Key Responsibilities:

• Support the resolution of ER cases across North America, escalating complex issues to the ER Manager where needed

• Identify ER trends, contribute to reporting, and help translate insights into training, tools, and process improvements

• Build relationships with People Business Partners and managers to proactively identify and address potential ER risks

• Coordinate and advise on job restructures and reduction-in-force activities in line with relevant employment laws

• Support external legal matters through case preparation and documentation

• Help ensure policy compliance and recommend updates as legislation evolves

• Collaborate with our People Shared Services team to support formal ER processes

• Assist with ER projects, from research to implementation

• Contribute to ongoing improvements in ER documentation, workflows, and internal controls

Benefits? We have plenty.

• Competitive annual bonuses

• Comprehensive health, dental, and vision coverage

• 401(k) retirement match (100% matching up to 4%)

• 32 days paid time off (22 personal days & 10 national holidays)

• 18 weeks of paid parental leave (offered 1 year after the start date)

• Work Away Program: Opportunity to work & play for 10 weeks from another country (Sage-approved list)

• Sage Foundation: 5 days paid yearly to volunteer

• $5,250 tuition reimbursement per calendar year starting 6 months after the hire date

• Sage Wellness Rewards Program ($600 wellness credit and $360 fitness reimbursement annually)

#LI-CH1

Function:

People

Country:

United States

Office Location:

Atlanta

Work Place type:

Hybrid

Advert

Working at Sage means you’re supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions.

Our colleagues are the best of the best. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential.

Learn more about working at Sage:sage.com/en-us/company/careers/working-at-sage/

Watch a video about our culture:youtube.com/watch?v=h1-vs3zIpnc

We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out [email protected].

Learn more about DEI at Sage:sage.com/en-us/company/careers/diversity-equity-and-inclusion/

Equal Employment Opportunity (EEO)

Sage is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities.

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Sage will be based on merit, qualifications, and abilities. Sage does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, protected disability, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable law.