• Senior Operations Manager

    Insight Global (Concord, NC)


    Job Description

    The resource manages daily clinic operations including staff scheduling, time and attendance tracking, coaching, and corrective action. They round regularly to assess patient and staff safety, monitor schedule utilization, and optimize EHR dashboards and workqueues. They oversee inventory and supply ordering, ensuring accuracy and timeliness through established workflows. Responsibilities include coordinating facility maintenance, managing provider onboarding/offboarding, assisting with student scheduling, maintaining vendor and community relationships, and jumping in on clinic tasks as needed.

     

    We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

     

    To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

     

    Skills and Requirements

     

    Bachelors degree (in healthcare administration or business related field of study)

     

    3-5+ years of experience in healthcare operations (preferably in multispecialty or ENT/Opthomology setting)

     

    Experience with managing 20+ clinical and clerical staff

     

    Experience with EPIC

     

    Thrive in fast-paced environment

    Data interpretation skills Advanced Excel for operational analysis and reporting null

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].