• Epic Welcome Analyst

    Insight Global (New York, NY)


    Job Description

    A leading hospital in NYC is seeking an Epic Certified Welcome Analyst to join our healthcare IT team. The ideal candidate will have a strong background in Epics Welcome and Access Models, with a focus on designing and implementing patient-facing workflows that enhance digital engagement and streamline access to care. This role will play a key part in optimizing the patient experience through the development and support of MyChart workflows, including pre-visit, check-in, and post-visit processes.

     

    We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

     

    To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

     

    Skills and Requirements

     

    Epic Welcome Certification (required).

     

    Epic MyChart Certification or significant hands-on experience (preferred).

     

    3+ years of experience working with Epic applications in a healthcare setting.

     

    Proven experience designing and implementing MyChart workflows, including eCheck-in and patient intake processes.

     

    Strong understanding of patient engagement strategies and digital health tools.

     

    Excellent analytical, problem-solving, and communication skills.

     

    Ability to work independently and collaboratively in a fast-paced environment. null

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].