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SENIOR COORDINATOR, International Students and Scholars Office

Job Description

SENIOR COORDINATOR, International Students and Scholars Office

Category

Charles River Campus --> Administrative/Support/Clerical

Job Location

BOSTON, MA, United States

Tracking Code

25500050300716

Posted Date

7/16/2025

Salary Grade

Grade 26

Position Type

Full-Time/Regular

Provide administrative assistance to a diverse international student, scholar and employee population of nearly 12,000. Evaluate client's needs and refer them to most appropriate ISSO staff member. Advise clients on basic immigration and university procedures and perform some preliminary immigration processing. Perform front line reception duties including scheduling appointments, answering the main telephone line and triaging walk-in inquiries. Process international admission paperwork review, data entry and document issuance. Provide administrative assistance to administrative team members.

Essential Functions:

+ Prepare and process various immigration and university documents such as on-campus work permission, certificates of attendance, travel signatures, and immigration documents.

+ Evaluate initial client inquiries and advise international students, scholars and employees on immigration and university policies and procedures.

+ Perform daily administrative functions such as sorting, opening and responding to all types of office correspondence, word processing and scheduling meetings and appointments.

+ Complete data entry for admission processing, semester verification and new student check-in.

+ Process international admission paperwork review, data entry and document issuance.

+ Perform front line reception duties including scheduling appointments, answer telephone and walk-in inquiries from a diverse, international student, scholar and employee population.

Required Skills

+ Two years of college or equivalent, bachelor's degree preferred.

+ Familiarity with computer hardware and software including Microsoft Office and similar application software.

+ Foreign language ability and proven intercultural sensitivity preferred.

+ Strong organizational, administrative and problem-solving skills.

+ Exemplary written and oral communication skills.

+ 1-3 years of professional experience in international education or closely related field.

_We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor._

CURRENT BOSTON UNIVERSITY EMPLOYEES Represented by L2324 click here (https://apptrkr.com/get\_redirect.php?id=6412509&targetURL=http://www.bu.edu/hr/forms-documents/application-for-clerical-or-technical-promotion-or-transfer/) to apply for this position. All other applicants (both internal and external), please use the {Apply} section on this page.

Required Skills

**Job Location:** BOSTON, MA

**Position Type:** Full-Time/Regular

**Salary Grade:** Grade 26

To apply, visit https://jobs.silkroad.com/BU/External/jobs/315644 (https://apptrkr.com/6412509)

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