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CUSTOMER SERVICE/ADMINISTRATIVE ASSISTANT

Department: Sales and Administration

Position Summary:

Rotary Systems is looking for an individual with high energy and a can-do attitude to provide effective customer service using attention to detail to process customer orders and gain in-depth knowledge of our company processes by working with team members on projects and assisting with a variety of tasks.

Responsibilities:

+ Processing customer orders and changes with extreme attention to detail

+ Maintaining accuracy of customer data in our ERP system

+ Accurately process credit card charges for customer orders

+ Answer multi-line phone system and direct calls to appropriate departments

+ Greet visitors and notify employees of their arrival

+ Provide general administrative support across multiple departments as needed

+ Perform a variety of clerical and data entry tasks including filing, scanning and organization

+ Process incoming and outgoing mail

+ Manage office, breakroom and cleaning supplies

+ Other duties as assigned

Preferred Qualifications:

+ Strong attention to detail

+ Customer service experience

+ Strong computer skills including proficiency in Microsoft Office

+ ERP experience preferred, IQMS a plus

+ Ability to handle sensitive information in a secure and responsible manner

+ Ability to multi task and work effectively in a team and independently

Monday - Friday 8:00AM - 5:00PM

40 hours per week